How do the other big consumer trading services compare? i.e. Vanguard, Fidelity, etc?
I was kind of speechless, but I said, no, that's ok, I've decided I don't need help anymore, and shortly thereafter I closed all of my accounts. I've moved to a smaller firm where I've specifically asked for my accounts to be inaccessible from the internet in any way, and I have a financial advisor assigned. If I need something done, I can call him or his assistant. I can't make big financial moves at the click of a button, which suits me just fine.