I would speculate that the obvious next wins for fire-fighting are drones to visualise the scene from multiple angles, remote control or self-aiming hoses and extinguishers. And various hardened eyes and arms to reach into the fire. All with human oversight, but a reduction in the number of humans involved or in harm's way.
This reduction in manpower is the pattern - e.g. supermarket self-checkouts still have some human staff, but to troubleshoot and supervise.
The biggest issue I haven't sorted out yet is the batteries... LiPo batteries are great in terms of capacity/weight, but if you keep them fully charged all the time, you kill them pretty quickly...
When one is approaching 20%, send one that's charged to replace it. Once the replacement has arrived, return the depleted one to the charging station and do not charge past 80% or so.
If you make the charger smart enough to not completely charge the battery, and you have a ..eh.. Battery of copters available, you've solved the problem