One of the crucial components of sharing apps is the building of trust and accountability. Identification is part of that.
This list of complaints doesn't hold water for me.
One of the crucial components of sharing apps is the building of trust and accountability. Identification is part of that.
This list of complaints doesn't hold water for me.
We don't see eye to eye on the identification issue, but even if we put that one issue aside I can't agree that the list of complaints doesn't hold water for me personally.
Executives stalking passengers and trolling through passenger ride data to ferret out alarming narratives crosses a line in my opinion. This starts to get into discussions of which data belongs to whom, which is a discussion that I don't think has been had yet, and I don't like the assertion of ownership over my data that many companies are making.
We agree that part of building sharing apps is building trust and accountability, but I disagree that Uber has done a good job of earning our trust or demonstrating accountability.
Edit: changed some loaded phrasing
Let's be fair, he's been right about a LOT of things. Things that we did laugh at him for saying.
Maybe we shouldn't have laughed so hard.
Why would that require the passenger to identify themselves? You can have one without the other. Where I live, most taxis are organized in cooperatives. Drivers pay monthly for access to dispatch and are held to certain quality standards beyond the legal requirements.
Drivers are tracked by dispatch and expected to take optimal routes. If they deviate too far from that route on a fare, they have to explain themselves to dispatch. Simple as that, and it works extremely well.