When I get rude or incompetent service relative to the price point, I ask to speak to the manager, which I think is a better way to handle things.
When I get rude or incompetent service relative to the price point, I ask to speak to the manager, which I think is a better way to handle things.
Elsewhere in the discussion, someone notes that the vast majority would tip when buying Coke at the pub, but not at a fast food place. At either place, the process seems pretty similar to me.
What places don't assume that waitstaff are tipped? Fast food restaurants and in-grocery-store ready-to-eat food-service areas. And places that explicitly advertise prices with "service included" (though these are rare.)
What I don't understand is people saying they are "forced" to pay extra... Why would raising all the prices of the food 15-20% to make up for lost tips and actually forcing you pay that be better? Then you don't have the option to pay less if the service was bad.