Thought the name Reamaze looked familiar. I think I've used your support widget on codeschool. Great stuff. I wish small support guys like you are used more but I guess that doesn't come by easily by being small.
It looks like they've got some great developer tools so I assume the small guys will either find that super helpful or not helpful at all. It'll depend on if they have a solid ticket management foundation, I guess.
wow lots of codeschoolers here :) didnt realize the support was by reamaze.
Newbie Codeschooler here! Let's hijack this thread :)
Roll call!! Another codeschooler here!
Damn, <3 ur landing page. clean and short. Btw just took a look at your developer docs.. Do you guys have web hooks into support messages? Would really help my current project
I'm not a huge fan of this style, feels like I don't get a good view of all the necessities. They probably need to do some rearranging of assets. Just my $.2.
I agree with you. Home page feels a bit too spaced out. Then again, with BART currently running massively delayed, I can afford the time to look through the home page in a leisurely pace.
It looks interesting. Do you have live chat and can it feed into the "shoutbox"? The market is pretty crowded to be honest but it looks clean enough. Good luck with it.
Yes livechat is optional but included in Reamaze
Can you save chat transcripts as tickets? Or is it just a chat history?
Just watched the animated tour on the home page. Really enjoyed how it conveyed a solution to customer service pain points so concisely.
So what makes Reamaze better than, say, Zendesk or Helpscout? Looks like they have the same features that you do
Looking forward to the first GPL'ed reimplementation of this app.
signed up for the trial just to play around with it.. it's pretty. Does Reamaze have a way to do mobile app support? It says 'Helpdesk for apps' but I don't see where i can get it in my ios app.