JWZ isn't being dramatic. The slogan should be "Plam Pre: your life, just slower". I had a Pre for a month, returned it on day 30. It was like living in molasses.
Plus the hardware was way way too cheap (fragile plastic screen, sharp edges on the keytray, poor fit between the sliding halves). I was afraid to use the phone for fear of breaking it. You could hear the plastic crunching everytime you typed on the keyboard.