Thanks for the story. It's something to consider when being conscientious about these things.

I think a possible difference is that asking someone to share their experience directly invokes some kind of entitlement on the part of the asker.

But, I don't think that there is anything wrong with amplifying the messages of those underrepresented [1]. Many people with true experience are talking, but have trouble getting that message heard.

[1] With their permission. Don't shuttle around someone's personal story without permission. It can be damaging in ways that you're not aware.