The list of files was saved on their service (rather than in a text-file on the server), and the name of our servers was also guessed by their servers which made it hard for us to add and maintain servers.
I think they should build a better agent that embraces UNIX more, and can be configured through a local configuration. Their platform seems nice, but we weren't able to use it, sadly.
If you have suggestions how to improve it let me know, happy to look at it. Cilent-side configuration an metrics will be available in a week or so.
So the logs being followed are actually configured in a text file on the servers. This makes it super simple for deploying via chef/puppet in large scale environments.