To paraphrase the famous comic from the New Yorker, "On the Internet, no one knows that you have nuance"
To paraphrase the famous comic from the New Yorker, "On the Internet, no one knows that you have nuance"
I think it's much more likely that people revel in seeing someone go down; the article clearly alluded to this sadistic aspect I think. As soon as there is enough critical mass for a public shaming, people will jump on the bandwagon.
What needs to change is that this kind of public shaming on the internet should be looked down upon in the future, just at is now in real life. The first step is for employers not to be so spineless to immediately fire an employee that is talked about.
This is possible. But I think it's less about this and more about status marking. Joining the pile on is often a quick, cheap way to demonstrate that you care about the right things.
From my self-confessed but unavoidable smug vantage point of white privilege I wonder if being offended is something that needs to be disregarded. I'm trying to remember how it felt to be 'offended' myself and whether anyone other than me should have cared. Is it actually a form of power when one can choose to be offended and know that you can affect the actions of others by doing so?
Genuinely hurting people (emotionally) on the other hand is something different and I'd need to think a lot more deeply about that.
PR is an interesting job function in that if they do their job correctly, you forget that they exist. It's much like security in that regard. If you have a bad PR department, you'll know, because you'll be constantly under-siege in the media. (Uber comes to mind.)
Personally, this just shows that maybe people shouldn't be broadcasting their every thought out to the entire world. If you're not comfortable with it being on the front page of the New York Times, don't tweet it.
Is being cynical and self-deprecating really such an unacceptable packaging of the message that someone should be fired over it?
Here's Louis CK doing a bit about being so disgusted by a gay guy rollerblading that proclaims "go skate into an AIDS tree, you motherfucker."
There's an easy solution to this (if one isn't an idiot). If there's a reasonable explanation that doesn't imply bad intentions, just err on the side of that one. The "principle of charity" honestly has pretty much no downside, and pretty huge upside. One of the real shocks I got coming into adulthood was finding out that more people don't act this way. Somewhat tangentially, it also removes a lot of stress from your life: when a service worker fucks up badly, people I'm with are often pretty pissed at them (whether or not they express that directly) while my reaction is "eh shit happens, people make mistakes, why get worked up".
Maybe it's a situation where working on the 8th floor makes most people more likely to take an elevator than if you worked on the 2nd floor, but if you do keep taking the stairs you quickly become very good at it.