AT&T is a Frankenstein of a company that is simply chewing through customers with a horrific combination of incompetence, and actual malice.
With in a week, i got 150 bill for breaking the contract. I argued that i never asked to cancel the service. I want to pay my last month bill and complete my contract.
Nope!
AT&T cancelled my service because i ported my number. I ended up paying them 150$ just days before my contract expires. No prorated no discount.
Never ever going back to anything related AT&T. Never.
Because they wrote a contract that says you have to pay them more than the remaining months of full-price service if you leave them?
Why would you side with that?
Because the letter of the contract and law is more important than reasonableness or ethics.
Just switched from Sprint to Verizon, same deal.