+1 I call Comcast every 6 months and threaten to cancel if they don't give me the latest signup package. Been paying ~$80/month for TV, Internet & HD for the past 3 years :)

If they say they can't help you, just ask to talk to a manager, they'll do anything to get you off the phone.

When I canceled, my real reason was because the highrise I was living in at the time only had a 3LNB dish instead of the 5LNB necessary to point to all the satellites that carried HD programming... so I had this bleeding-edge 50-inch TV.. and SD programming. No thanks.