You are right. It is a breath of fresh air for me. I'm going to take this advice.
It is just feels awful to lose business that you can execute perfectly well for a reason such as "being too small".
It is just feels awful to lose business that you can execute perfectly well for a reason such as "being too small".
Serve the customers you can get now well. Not only does “many a mickle makes a muckle” (a Scottish saying that reflects pretty well a saying we have in Swiss-German) but also the concentration of risk is much lower.
And don’t forget: most companies/customers are (too) small by themselves and many of them prefer suppliers that make them feel more like VIPs than like numbers (we don’t care about you - you’re too small for us).
It’s not only a disadvantage to be small. And after you have proven that you have come to stay, bigger companies will notice it one day.