Great to hear they go straight to your inbox. Usually I have the feeling the stuff that is submitted through the 'Feedback' buttons is never read.
In fact, every piece of feedback goes directly to our bug tracking, and a human being looks at every single one. That's not an excuse, and doesn't mean that we can't do better, but we track it all. The biggest problem is the conversion from item in the bug list to actual changes, and we're working on that!