My gripe is that you can use analytics to discover my personal traits.
For example today I felt great joy that Starbucks was playing many of my favorite songs - some that I had not heard in years. How did they know? I always pay cash!
But then I speculated that they're logging my computer's MAC ID then somehow using that as a key, with the eventual result that "Red Right Hand" by Nick Cave and the Black Seeds starts playing.
Startucks doesn't just play a set playlist from the radio?
That is, while I may enjoy hearing Red Right Hand that doesn't mean I bought a coffee in response.
However the dreary playlists of ClearChannel FM radio was the direct result of determining what music produced the most ad revenue. In the long run though I stopped listening to the radio; at home I listen to recorded music or else I listen to whatever a wifi spot is playing.
I would be very interested to know whether all the starbucks locations play the same songs, or whether they're individually tailored to each location. I speculate that it's something in between, that is the locations have a choice of one of several different playlists.