Well, if they're going to claim they have a good rating from the Better Business Bureau, hopefully people will start sending complaints there: https://odr.bbb.org/odrweb/public/getstarted.aspx?siteID=33
On television, the company offers a promotion for a free computer learning cd. Consumers taking advantage of the free cd are offered upsells. If accepted, they require the consumer to return products to avoid being billed. If consumers do not return the products, they will continue to receive additional products and be billed for those products.
http://www.bbb.org/denver/business-reviews/computers-trainin...
117 regarding Advertising Issues
178 regarding Billing or Collection Issues
4 regarding Contract Issues
14 regarding Customer Service Issues
35 regarding Delivery Issues
3 regarding Guarantee or Warranty Issues
5 regarding Product Issues
556 regarding Refund or Exchange Issues
220 regarding Sales Practice Issues
2 regarding Service Issues
I don't have any hard evidence (such as an A/B test) to support my decision, but I'm selling monthly subscriptions to businesses and felt the impression of credibility was worthwhile.
It frustrates me that scammers such as Video Professor use the service.