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If the key element that you're upset about was telephone guided co-browsing, I call "not unique".

You may very well have been the ones to introduce the idea/term to Faberge, but if you were the first ones to pitch AJAX or Flash to them, should they be barred from using that in their eventual solution, too?

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AJAX and Flash is a generic technology, telephone guided co-browsing is a specific implementation, most likely using that technology. There's a big difference there, especially when Flash and AJAX are ubiquitous on the web and the phone guided browsing is more innovative.

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