Here are the important metrics in my opinion, in order of decreasing importance:
- How many people were hired? Or what percentage of positions were filled? How long does it take to fill a position? Nothing in the article mentioned how many people were actually hired.
- False positives (people making it to the most expensive stage of the interview, typically a day-long on site interview, and being rejected there). What percentage of people that went to on site interviews got offers? Personally, I have always advocated processes that eliminate as many false positives as possible, even if it comes at the cost of some false negatives. Of course, you have to be careful not to filter out people too aggressively, because then you're just not going to hire anyone.
- False negatives (incorrectly rejecting good candidates early). By definition that's impossible to measure exactly. However, if you are not hiring fast enough, then maybe you have a problem with your screening process. At this point you could do an experiment and relax the screening process for half of the candidates and see what happens. But it could be just a sourcing problem, that is, you are not getting good candidates in the pipeline to begin with. It's very hard to tell whether you are being too harsh and not believing enough in people's abilities (or not willing to develop talent), or you are just not attractive to the kind of people that you want to hire.
Of course, all of the above is from the employer's point of view. If you are also trying to provide job seekers with a good service, then you can devise other metrics for success and for efficiency from their perspective.
(edited for formatting)