Note how the article shows them apologizing for how the transition was handled, not the firing, which there are still no clear details on.
I hope they realized how much power the community holds. Reddit is fickle with a long memory, and if the winds of favor start blowing the other way, there will ALWAYS be someone dredging up the past any time you try to do anything in the future.
Pao and any others involved in these decisions have done irreparable damage to their community and its trust in Reddit's leadership. Reddit's success is built on a notion of trust that few, if any social networks could ever achieve because Reddit has consistently made choices in favor of the community, not despite them. When that starts changing, so does the trust and the rest of the relationship.
But maybe that's the goal and they are trying to drive out the people who care about that while retaining the users who just want cat pictures and celeb AMA's who don't give a crap about the drama or increasingly intrusive advertising (I'm looking at you Alienblue feed ads that I can't downvote enough). I'd be shocked if they didn't start selling audience data to brokers like Axciom or Neustar at some point as well.
> "He said the team were also looking into ways to "improve being a moderator"."
Given how things went down, I wouldn't be surprised if that implied restricting the ability for mods to make certain subs dark in the future. If you are a content portal, you can't be letting your pesky users turn off the tap whenever they want...bad for business.
I always wondered why Reddit never introduced paid subscription-based subs. Let the community monetize and promote the platform, give them recurring revenue and take a cut. Suddenly you are helping your users and helping Reddit. Sure free alternative subs might be more popular for easily duplicated content, but certain content areas could do quite well.
Oh well, it was great while it lasted.
--EDIT--
Please don't interpret my statement about them not providing details of the firing as a presumption that they should have or that I expected them to expose themselves to liability--I'm not ignorant when it comes to how these things go down. My (perhaps not clear enough) point is that there is no real acknowledgement that she was good at executing on her job (from the standpoint of the community and our perception) and the entire way this has been handled has been in a cold corporate manner.
I get they are a business, but when you run a community like Reddit, the Reddit employees who actively engage are part of that community, so it becomes an inherently personal matter, like when you have to explain to a child why you are divorcing your spouse. Sure you could just not explain it, but you increase the likely hood of deep emotional scars that never heal if you handle it poorly. As much as they would like this to be an internal situation, the community is intrinsically intertwined in this so some deeper explanation that satisfies this curiosity is more or less necessary to bring them around. Not saying that is fair to Reddit or Victoria, just stating how the mob works from my experience after 8+ years.