Perhaps users don't have any complaints about their management interface? Do you?
Perhaps users mostly want performance and value which have been greatly improved by their substantial infrastructure upgrades?
Perhaps users mostly want performance and value which have been greatly improved by their substantial infrastructure upgrades?
Their IP Failover is really badly documented and hard to work with.
Their Nodebalancers are noticeably slow, the interface is alright, but you are better off setting up your own loadbalancer.
I feel that static networking could be made easier, and more automatic when I am adding a new node.
Their stackscripts should be able to receive parameters for when it is running, and the error-reporting should be better. I had issues where my scripts wouldn't run and I had no idea why.
Other than that, I am a happy customer.
I'd love to see them offer a storage solution as other commenters have mentioned.
I know Digital Ocean's control panel has improved several times since their launch, and their ability to launch instances with a complete stack is extremely useful. Linode has done nothing here. They point to their badly documented StackScripts system and shrug.
There's a hundred things Linode could do to make user's lives easier and they've done maybe two or three of them.