maybe I'm just feeling negative today, but this sounds like some bullshit to me. it sounds like the kind of thing that would be appealing to managers: having "not exceptionally intelligent or talented" employees who become completely obsessed with doing their jobs. great, you can pay them average salaries and they will be so loyal to your giant company. the story and the events themselves are fine, but I feel like the reason this story (and some of these details seem pretty apocryphal to me, like programmers crying because of bug reports) is so popular is that management types are taking the wrong lesson from it: that it would be desirable if employees were unhealthily obsessed with doing their jobs. then they try and manipulate their own people into doing the same thing.