Surely your right to not use our product. But, we've already saved lives, decreased transport times, identified conditions in patients that otherwise would have been ignored (because we have doctors doing the assessment, not bystanders/nurses/EMS). The way the system works is that there are many triage steps before a patient ever sees a doctor - we've flipped that model and put the physician (who is ultimately the one making the medical decision) as the first step rather than the last. To us (and our patients), it just makes sense.

So you would rather speak to a dispatcher who is, at best, trained as an EMT first instead of an actual emergency physician? All the next steps (dispatching an actual ambulance) are exactly the same in the Call 9 model and the traditional 911 model.