Alternatively there are companies that are always pleasant to interact with. Avemco is an insurance company I use and any time I have a question for them they either have the answer or go find it immediately. When it’s time to renew they proactively check if I’m eligible for better rates. even if someone came in with a quote at a 30% premium discount I’d probably not hear them out because I just don’t expect such service elsewhere.
It’s sad that these nice experiences get optimized away, I honestly think people would be nicer to each other if it didn’t constantly feel like everyone was constantly racing to the bottom.