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alexknowshtml

1,563 karma · joined August 15, 2009

Skywalker. Fearless Leader of IndyHall, community coworking in Philadelphia. JFDI.
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alexknowshtml··on Beanstalk Guides
These guides are probably not as useful to the majority of the HackerNews audience, but I thought it might be helpful to explain why we're publishing these guides.

It's hard to believe, but absolutely true, that there are WAY more people who aren't using ANY version control than have made a clear decision about using one over the other.

The benefits of version control are clear once you start using them, but are less clear to people who haven't used it before. We want to illustrate that benefit while at the same time making it easy to learn about best practices and techniques to improve your entire development and design workflow.

It's been a fascinating process finding large dense communities of designers and developers who still have excuses for not using ANY version control. There's still a huge public service to be done for teaching version control basics and best practices to the audiences who don't have any significant adoption yet.

alexknowshtml··on Responsive design for email – the largest mobile audience
Any other good examples of responsive design used in emails?
alexknowshtml··on (Re)defining Competition
Rad feedback, thanks Matt.

Have you seen our HackerNews landing page? http://hacker.postmarkapp.com We just launched it this month, curious if this helps at all.

alexknowshtml··on (Re)defining Competition
Hey Matt,

It's one of my biggest priorities to figure out how to help our developer customers communicate our value to other people. Was there anything in particular that's worked really well for you so far?

alexknowshtml··on (Re)defining Competition
I'm really fascinated about competitiveness in emerging markets, wonder if other people have had similar experiences in their companies?
alexknowshtml··on Mailgun (YC W11) Raises $1.1 Million For Its "Twilio For Email"
Hey Justin, thanks for the love. We've been battle-testing our inbound processing before releasing it to the wild. If you'd like to take it for a spin, drop me an email - alex@wildbit.com - and we can get you set up in the private beta. You can be sure that it'll be just as reliable and easy to use (and easy to look at) as the rest of the Postmark you're used to :)
alexknowshtml··on Working Best at Coffee Shops
I recently went on our company retreat and spent 7 days in the Spanish countryside.

The last 2 days of the trip, we were in Barcelona.

While the entire trip was productive for important reasons (Wildbit is an entirely distributed and international team and spending social time with the team was extremely valuable and enjoyable), I found more inspiration and motivation from the couple of days in the city compared to the peacefulness of the countryside.

I wrote more about the experience here:

http://dangerouslyawesome.com/2011/04/signal-seeking/

Of note: "Noisy environments provide sort of a filter to cut through the noise in my head. Sort of like panning for gold, if everything goes well, all of the cruft fades away and I’m left with some nugget of gold."

alexknowshtml··on Everyone has problems. Your solutions make you special.– Bootstrapping Postmark
I've done quite a few interviews in my career, and Paul's top notch. Big thanks to him for his care for the industry, and producing a high quality blog in a sea of crap. :)
alexknowshtml··on Convore vs Banterly - Beaten to the punch
In the scope of your story, I have two words that come to mind:

Market. Validation.

Building something revolutionary and brand new is a long, painful path of combatting misunderstanding and selling people on something they don't even know they need yet.

Regardless of who else they see in the market, now you've got something you didn't have before: a known market, and the validation that someone else saw value in that market as well. Let them do the hard work of teaching people why this solution is needed - and then come in with your distinct vision and value to show the people that are now looking that you're an option they should consider.

A quick anecdote from a recent experience I had with the company I recently started working with - we produce http://www.postmarkapp.com.

I've been friends with the founders for a long time and know their vision and capabilities for building a great company very well. But unlike our other product http://www.beanstalkapp.com - Postmark laid in a relatively new marketplace. The challenge wasn't getting people to use our product, it was getting them to realize why they needed our product in the first place. That's a high barrier to climb, and the team was already doing a remarkable job before I joined.

3 weeks into my first month, another little company - you might have heard of them, they're called "Amazon.com" - introduced a "competing" service to Postmark. Now THATs about a monday morning.

Much of the internet, including some folks on HN, predicted our demise. But the more we taked about it, the more excited we got. Amazon just entered the market we were looking to serve. We know that our style of serving our customers fundamentally differs from AWS, so we'd compete on that edge. Markets are big, and diverse. You don't need the entire market to be successful.

And Amazon had just opened the door for many of our potential customers that don't fit their market to discover us instead, without us having to do anything new.

Conversations with customers in the last month have confirmed this. The very things that had us wondering "what does this mean" on day one of the SES launch have helped us hone our focus on how we serve our market.

Great ideas don't make great businesses - great markets make great businesses. Amazon saw what we'd already seen, and validated it.

There's 4 ways to enter a market and win.

1) First 2) Best 3) Cheapest 4) Luckiest

If you can't be one, you've always got the other 3 to try out.

alexknowshtml··on Poll: What APIs do you consume most?
Some love for Postmark?

http://developer.postmarkapp.com/

alexknowshtml··on Ask HN: Sites that connect HN designers with developers?
http://www.forrst.com
alexknowshtml··on SendGrid Responds to Amazon's Simple Email Service
There's a reason for that - ISPs throttle delivery based on message type - bulk vs. transactional. We work very hard to make sure that transactional emails have NO reason to fail to be delivered, or even delayed. By allowing bulk sending, your message is likely to get through eventually - but it might end up behind a several hundred thousand/million message bulk email queue - meaning that your customers' "forgot password" email or account verification message could take hours to show up. For our customers, that's simply not acceptable.

We've got 5+ years of experience with our bulk email service, Newsberry, to back this up. Not only are our IP reputations carefully monitored and maintained, but we keep bulk and transactional as far away from each other as we can because they're treated SO differently by ISPs.

alexknowshtml··on SendGrid Responds to Amazon's Simple Email Service
Have you checked out our "pay for what you use" model at http://postmarkapp.com?
alexknowshtml··on 20,000 square foot coworking / hackspace opens in Manhattan
Check out New Work City - http://www.nwc.co
alexknowshtml··on Dogpatch Labs by the Numbers & Founders
I'm bummed that you've began blanketly discouraging your companies from working at coworking spaces, instead of encouraging them to find the right coworking space (& community) based on their needs.

I also find it interesting that you'd qualify multiple startups as sharing an office as acceptable, but other shared arrangements as not. I've actually experienced the opposite effect, where having a more diverse (as in, not just startups and their own echo chamber) membership leading to the discovery of new insight and opportunities that wouldn't have happened if multiple industries weren't being given an opportunity to work side by side.

If you're talking about shared office spaces, then I agree.

A coworking space, however, shouldn't simply be renting cheap space. They should be working hard to foster a community of members to grow and contribute to that space, and share benefits of everyone's contributions. I have to imagine that this comes with a lot of similar benefits that getting involved with YC seems to provide. Shared space is just the battlefield for those interactions. I might be making unfair presumptions, but from an outsider's prospective, YC seems to provide a similar context/battlefield with its investments.

I'm the co-founder of a coworking community space in Philadelphia called Indy Hall. What I think is important about coworking spaces is that they provide an opportunity for people to get to know each other on a personal basis before the working relationship takes hold. This leads to stronger potential co-founder matches, and overall, a higher probability of people that need to find each other finding each other.

In terms of ownership, we work hard to encourage our members to take ownership of the space that they inhabit. All of the best things about working at Indy Hall are things that our members decided should be there, and we helped make possible.

Coworking simply isn't about space, though it's easy to mistake it as such. Coworking is about context, and an important context in terms of organic innovation and the spread of ideas.

Steven Johnson's recent book, "Where Good Ideas Come From", explores places - not necessarily spaces, but places - where throughout history innovation has happened. He cites places like salons in London and cafes in Paris, and the roles those places played in true renaissance periods. The common thread was that those places tended to be populated by people with half-baked ideas, and they provided a context where it was possible for those half baked ideas (Steven calls them "slow hunches") to bump into each other. It's that serendipity that is often mistaken for a "genius" or eureka moment. It's that serendipity that leads to the magic you think you can only hope for.

At a real coworking space (not just a shared office, of which there are many who are mislabeled as coworking), interactions are designed to facilitate those possibilites, and accelerate that serendipity.

alexknowshtml··on Comparison of DVCS hosting - Github, Bitbucket, Assembla, Unfuddle, Kiln & more
Beanstalk was left off as well, they support Git as of a month and change ago.

I like them because of FTP/SFTP deployment, and they hook into all of the other info management and communication tools I use.

alexknowshtml··on Mailplane preview integrates Rapportive
Thanks, that means a lot!
alexknowshtml··on Mailplane preview integrates Rapportive
remail is 100% native search, because it's storing all of the mail locally. we can't quite touch that, but now that Remail is open source...maybe we'll take a look at what they've got going on.

One of the issues that I've had personally is that I can't search across multiple inboxes. Maybe using some of Remail's guts we can figure out how to make that work.

alexknowshtml··on Mailplane preview integrates Rapportive
you've already identified a bunch of things in our plans for cleanup and tuning.

As far as push goes, I talk about it here:

http://dangerouslyawesome.com/2010/02/mailroom-gmail-on-the-...

but the gist is this:

In order to accurately update badge icons over push, we’d need to store email addresses and passwords on a server somewhere, and that’s a security risk that we can’t figure out how to justify. I know I wouldn’t want that info out there, and I have to imagine that our users wouldn’t like it either.

We're hoping to find a more elegant way to do badge counts over push, but in the mean time, aren't offering it. Suggestions welcome.

And that website's launching this week to answer a lot of these questions, solicit feedback, and share some of the totally awesome testimonials from the userbase so far.

alexknowshtml··on Mailplane preview integrates Rapportive
Awesome! Feedback welcome. Send to:

alex@indyhall.org

alexknowshtml··on Mailplane preview integrates Rapportive
indeed, we're wrapping the webkit UI of gmail mobile, which has standard gmail search baked right in. Our app lets you easily switch between multiple gmail and google for your domain accounts, gives you access to your iPhone's native address book, offline support, and a few other goodies...and there's a lot more in our development pipeline.

the entire feature process is similar to mailplane though: we look at mobile gmail and say "how could we take whats already there and make it beter" or "what's missing and how can we add it"?

Big upcoming features include things like HTML email reading and the ability to add attachments, both major features missing from Gmail Mobile.

alexknowshtml··on Mailplane preview integrates Rapportive
If you dig Mailplane and have an iPhone, check out Mailroom: http://itunes.apple.com/us/app/mailroom/id355023563

We've been inspired by (and are also addicts of Mailplane) but hated Mail.app, so we started enhancing Gmail's Mobile UI.

alexknowshtml··on MVP App: Meeting Notes Online
I LOVE the interaction with the homepage value proposition, but the calls to action aren't obvious unless you're a click feind.

Small "magical" moments like the natural language time field are very nice touches.

I'm going to play with this more, you've captured my attention at least.

alexknowshtml··on Tell HN: Philly Area Meetup Tue. 9/29 6PM
We'd be willing to help spread the word through the IndyHall community, a bunch of multi-disciplinary hackers hang out in our crew, as well as on the periphery.

Furthermore, we'd be happy to host something downtown in the coming months! Drop me a line.

alexknowshtml··on Why YC
The thing that the imitators lack is Paul, his vision, and the intent that he describes in this article.

The closer of a mirror to YC an imitator gets, the further they get from the intent that makes YC possible and successful.

I also want to say this might be the first PG essay that I not only liked, but agreed with. Usually I enjoy, but disagree with him.

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