HNHacker News
TopNewBestAskShowJobs

amarcus

264 karma · joined June 26, 2008

From Melbourne, Australia.
submissionscomments
amarcus··on More than 1MM Facebook accounts exposed
You think this is bad. Try doing the following google search:

"password" filetype:csv

amarcus··on Ask HN: What SaaS customer service tool(s) does your startup use?
You could try Zoho Support ($12/user/month) - this will provide you with a help desk including social media monitoring.

In terms of live chat, you will need to find a service that integrates with Zoho (i've seen a few of them around but, can't recall any right now).

amarcus··on Ask HN: How much Monthly Net Profit before quitting your Job?
Enough so that you are not homeless or starving - Food & Shelter.
amarcus··on FloJack: Bringing NFC to iPhone/iPad (kickstarter)
You can also check out http://www.icarte.ca - it's an iphone cover that provides rfid/nfc

One of Australia's largest Banks uses it (http://www.commbank.com.au/mobile/commbank-kaching/)

amarcus··on Just realized -- you can create a giant phone number database using Facebook
Here is a cool fb hack to find out who has your cell number in their phone.

Create a new account using fake info and a throwaway email. Put your actual cell number in the profile. Facebook will then recommend friends to connect with. Those people have your phone number in their address book.

amarcus··on Ask HN: In the Bay Area for two months, need housing feedback
You can try airbnb.com or vrbo.com.

At your price range, it would be hard to find a 2br but, you can find a place with two beds no problem (although, they may be in the same room).

amarcus··on Please stop with the video tutorials
Our knowledgebase is split into 3 different sections:

1. Step-by-Step how to articles (including screenshots)

2. Overviews and guides

3. Tips & Tricks

amarcus··on Please stop with the video tutorials
It really depends on the target audience. I, for example, love to read documentation rather than watch videos. However, the users of my webapp (not technical at all) prefer video tutorials. We provide a large number of knowledgebase articles as well as video tutorials. Our video tutorials have 4x the click-through than our knowledgebase.

I think the tech community does prefer docs over video but, the rest of the world loves watching videos.

amarcus··on Ask HN: What are some good free CRM tools?
Yes. We are using a few products from the Zoho Suite. We initially started on the free plan. That was a while ago and right now we have around 15 users.

The great thing about Zoho is that it can scale as your product does. If you get big, you don't need to start shopping for a better crm...you can continue to use zoho and just start purchasing required modules / user licenses.

amarcus··on Ask HN: What are some good free CRM tools?
I would recommend Zoho CRM + Invoice. They have a free plan and it does exactly what you are after.
amarcus··on Ask HN: Can I buy you a beer?
Thanks very much. I'll take a look.
amarcus··on Ask HN: Is charging in AUD a significant barrier to getting clients?
NAB in Australia allows you to open up multi currency merchant accounts. I believe they charge around 4% but, it will do the job until you have enough traction to setup a US entity.
amarcus··on Monk creates a new Tibetan Unicode font
On a completely related manner, why do they fire off an event everytime a word is double clicked. I read online articles by clicking around constantly.
amarcus··on Ask HN: which CRM do you use and what you like/dislike about it?
We are using http://insight.ly - It gets the job done and integrates well with Google Apps. There are a few things lacking like an API and the reporting is pretty weak.

We are transitioning away to Zoho CRM. So far, Zoho CRM has been great but, can get costly if you have too many users.

amarcus··on Typekit.com goes down taking with it many websites
Seems that it is only down in Australia & New Zealand.

I was able to get on it via a vpn. They have updated the page with the following message:

We are currently investigating issues related to font serving in Australia. We apologize for the inconvenience. If you have any questions, please drop a note to support@typekit.com

amarcus··on Typekit.com goes down taking with it many websites
Their Status page (http://status.typekit.com/) is also down.
amarcus··on Ask HN: Sending non-mass emails?
I use and like mailjet.com.

You can also checkout the following pdf table which provides a comparison of transactional email delivery: http://www.ombud.com/asset/3000

amarcus··on Show HN: iPG - YC Interview Simulator
Link seems to be down. Anyone got a mirror?
amarcus··on Ask HN: What's your favorite exit strategy from a webapp
Why not all the above?

You can hack up a quick library (or find one online) that will take the output of a query and output in the selected format.

Not sure what framework/language you are using but, something like this can be very easily done using PHPs inbuilt functions (ie: get from db and store in array..then output array as XML or JSON etc...).

amarcus··on Youtube, please let me know the country availability of a given video.
I think it is to do with the format of the video. Many video sites convert the format to a mobile version so that it can work on devices...others however, may leave it in the format it was uploaded which may not work on some devices..
amarcus··on Ask HN: Braintree (payments gateway) alternative for startups outside the US?
Chargify.com supports many international merchant accounts.
amarcus··on Show HN: SocialSign.me - About.Me for Your Email Signature
would be great to allow you to link to a blog
amarcus··on Ask HN: sort comments by time posted?
It's a tradeoff. Otherwise, you would have spammers commenting on all new posts.

Sometimes I do see golden comments stuck at the bottom because the poster was late to comment. It's bad but there really is no easy fix.

It's up to the community to upvote all quality comments (and submissions)...even if that means having to scroll to the bottom of the post to find great comments.

Like pretty much everything else in life, the system isn't perfect. I'm sure PG would listen if you have a better way of implementing comments.

amarcus··on Ask HN: sort comments by time posted?
It's actually a good thing.

Considering that a post can hit the front page and then disappear within hours, I don't think that it is necessary to organize by time.

The most relevant comments (calculated by number of upvotes in a given period) are at the top and the spammy ones (or those that don't add anything to the conversation are the bottom).

amarcus··on Tell HN: AWeber uses deceptive pricing
seems pretty stupid. I can understand charging on a per email basis...but storing lists of contacts won't cost them anything.
amarcus··on Tell HN: AWeber uses deceptive pricing
I haven't used them before but my assumption would be that they charge you based on the number of emails sent rather the size of your contact list.
amarcus··on Ask HN: Anybody know how to compare two colors in JS?
Got something that works well. Code available: http://pastebin.com/MRxvi47L
amarcus··on Did Tumblr Just Reverse Take Down 4Chan?
back in the day, rival groups sorted their issues on the streets. How things have changed!
amarcus··on My startup issue: Do you like/love/hate comparing and choosing tools/apps?
I love shopping around and trying out different apps to find something that fits my criteria. I hate when apps don't offer a demo account and only show basic screenshots.

My biggest hate (and one that can't really be controlled) is discovering that there is a better app out there but that we can't use because our system and processes are tied into the current app.

amarcus··on An interview with James Gosling : The Setup
Beats the hell out of my single laptop setup that gets lugged around everywhere I go
← PreviousPage 3 of 4Next →