[1] https://www.gurufocus.com/news/1135874/zoom-video-communicat...
2,233 karma · joined February 27, 2014
[1] https://www.gurufocus.com/news/1135874/zoom-video-communicat...
I'm not quite sure about that. 15% of Google searches per day are unique, as in, Google has never seen them before. [1]. That's quite an insane number.
[1] https://searchengineland.com/google-reaffirms-15-searches-ne...
I never understood this sentiment, and I'm surprised to see it so often on Hacker News. It's irrelevant whether the money came from profits or initial investment - money is money? There is no need to distinguish the both, it's purely psychological.
I happen to agree with the author to an extent. Selling future things rather than what's presently available makes sales a lot easier (which is why reps are often eager to do it), but the true value is created when sales sells what is already there. My father always put it this way: You have to sell what you have.
Regarding what pain is left: I'm approaching this from an end-to-end perspective, so answering the question "Even when using ChargeBee, what additional work do we have to do compared to a similar business based in the US?":
- You still have to code in UI-level support for multiple currencies. ChargeBee handles the backend.
- ChargeBee gives you a nice UI for keeping track of paid and unpaid invoices. Nonetheless, for payments via bank transfer [which your EU business customers will want to use], you still have to manually confirm in ChargeBee that you've received payment.
- You still have to supply quarterly MOSS tax returns to your local tax authorities (though ChargeBee does all it can to make that process quick).
To put it bluntly, you're right. We have to do more work just to get started accepting money than our American counterparts. Yes, the insanely complex EU-VAT rules actually need to be followed. Yes, a lot of your customers will want to pay via bank transfer and not through credit card. Yes, the American folks will still want to pay in USD and not in EUR.
We use ChargeBee (https://www.chargebee.com/) to abstract away most of the pain. I would greatly suggest using such a service (Recurly and Chargify are more enterprisey alternatives). We had a selfmade implementation before switching to ChargeBee, and one EU rule change caused us to have to re-issue all customer invoices for one quarter. Not fun. ChargeBee prevents you from doing the biggest blunders in taxation, and also allows you to keep track of invoices paid through credit card or through bank transfer (and specify the Dunning rules accordingly). Overall, I'd greatly recommend it.
> What was bright and shiny was now dull and boring. It's like turning your favourite dessert into broccoli.
This fantastic analogy it was sold me on signing up, good copywriting:
(Micro-nitpick: The color scale is a little bit confusing. Darker = more startups; but USA [1,062 startups] and Canada [62] both have #597b9f as color, even though there's a one-thousand-company difference)
I was in a similar situation a while ago, but can't share all info publicly.
1) Not the geeks, but the big multinational companies with disposable developer time end up using your open-source solution. Exactly the types of users I don't feel sorry for and would rather extract money from.
2) The "payback" in the form of bug reports and patches is negligible, because nobody likes to do work if they're not being compensated (either through money, or, more commonly in the open-source world, fame)
3) The users of the hosted version don't want to pay anything because "it's open-source, after all".
4) People that do not have the necessary technical capabilities to host your software, but also don't like to pay, harass you on GitHub and other support channels because "your software doesn't work", and it "throws error messages".
The key advantage is that some people (journalists, bloggers) tend to present you in a more positive light if you describe yourself as an "open-source solution" rather than yet another commercial app.
Tech reporter humblebrag of the year.
[0] http://mashable.com/2011/01/11/facebook-paid-8-5-million-to-...
The problem with our current shared team folders is that you need to make a deliberate effort to share something with the team. That means when you want to pull information from the shared space, you're very likely to get an outdated copy. Thanks to 1.) no storage constraints and 2.) deep OS-integration, all files can actually be always up-to-date with Dropbox Infinite. That really sounds cool.
Wow, if that's true, that has to be the deal of the century.
Edit: Especially since the product focusses on being "end-to-end-encrypted" and privacy minded, and they just purposely "leak" their customer conversations like that.
"We don't donate to OSS software which we use, because we're legally not allowed to.
I routinely send key projects, particularly smaller projects, a request to quote me a commercial license of their project, with the explanation that I would accept a quote of $1,000 and that the commercial license can be their existing OSS license plus an invoice. My books suggest we've spent $3k on this in 2015. My bookkeeper, accountant, and the IRS/NTA are united on this issue: they don't care whether a software license is OSS or not. A $1k invoice is a $1k invoice; as a software company, I have virtually carte blanche to expense any software I think is reasonably required, and I think our OSS is reasonably required.
I would do this more often if OSS projects made it easier for me to do so. Getting me to pay $1,000 for software is easy; committing me to doing lots of admin work over the course of a week is less easy. Take a look at what e.g. http://sidekiq.org/ , which is an OSS project with a commercial model, does. Two clicks gets me to a credit card form. If I actually used Sidekiq, Mike would have had my credit card on file the day that form went up."
Two things that I dislike with my banking app:
- No real differentiation between fixed, monthly cost and variable expenses. It would be nice if the automatically separated monthly expenses and one-time expenses.
- Lots of "-$100 Cash" transactions whenever I use an ATM. This is my main concern actually. It's really hard to have some sort of insight about my finances without seeing the biggest part of my non-expenditure spending: The stuff I pay for in cash. Especially since it distorts the monthly overviews: If I retrieve $500 from my bank account on July 31st, it's not helpful to add that to my July spending, since 90% of that money will probably be spent in August. This is really a data-entry/UX problem, no API will solve this. One thing that I would suggest: Make an extension that makes it really simple to "scan" receipts. Just one glance of the camera, some OCR and the data is in there. If it's simple enough, it may become part of my "muscle memory" to scan receipts with the app whenever I buy something, so I get meaningful analysis results.
(By the way, if you want to build something like that, check out this API: https://scanbot.io/de/sdk.html - great product & company, I'm not affiliated in any way)
Specifically about B2G sales.
"Amazon reported net AWS sales of $2.085 billion, up from $1.169 billion in the same quarter a year earlier. That’s a 78% jump in net sales for the company’s AWS business, which it started breaking out earlier this year. It’s even a big quarter-over-quarter jump: Amazon $1.82 billion in net sales for AWS in the previous quarter."
- Display Space: Even when set to the highest possible virtual resolution, there is still noticeable more space on the 15" version. It's still way worse than a 27" display, but the difference makes me more productive.
- RAM: Retina eats RAM. I could run several browsers, VMs, editors etc. just fine on a 4GB MacBook Air. When I upgraded to a 13" MBPr, I was constantly running out of RAM, the machine began swapping and became barely usable. With the 16GB 15" MBPr, it's a very noticeable difference. I easily run into >8GB RAM usage. In addition, when there's available physical RAM, OS X caches some stuff from the SSD which speeds it up further.
This is basically Sales 101. Lecture by Steli Efti, YC founder of the close.io CRM. Insanely valuable.
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Y Combinator "How To Start A Startup" Sales: https://www.youtube.com/watch?v=SHAh6WKBgiE
This is held by one of the founder of YC startup Clever, with an emphasis on the earliest stages of sales in a startup.
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Tons of specific sales advice on http://blog.close.io , you can find the best by googling "site:blog.close.io" and follow through the links. There is a ton of things I learned from Steli Efti (the guy behind www.close.io CRM and the Sales Summer School), be sure to attend their webinars as well if you're curious.
I strongly disagree with that. You should align your pricing with the value the user receives. To do this optimally, you need to have a good grasp of who your user is, how much value he receives from the software and how the typical purchasing process looks like. For an early stage company, all these questions may not be answered yet, so it is best to wait and learn what the users do with the product before prematurely optimizing pricing at an early stage.
Hubstaff currently nets some $40k MRR (you can see their live metrics here [0], pretty cool), whereas Hubspot has $115 million dollars in annualized revenue [1].
[0] https://hubstaff.baremetrics.com/ [1] http://marketingland.com/hubspot-2014-earnings-report-revenu...