Open with the investment thesis -- or more specifically, lead with WHY this is a great investment compared to the other 100+ deals they're looking at.
2,910 karma · joined March 23, 2007
Open with the investment thesis -- or more specifically, lead with WHY this is a great investment compared to the other 100+ deals they're looking at.
Long-term, I think inbound marketing is way less risky for one simple reason: We're living in an age of increasing choice and increasing transparency. As buysers/consumers, we're naturally going to lean increasingly towards companies that deliver a better product/experience -- not towards those that happen to place more frequent ads. Those that build their brand by delighting customers (all the way through the process from marketing to sales to service) will find that their investments create greater returns.
But, as I said, I'm biased (but that doesn't necessarily make me wrong).
I think the content is really good, so title changed -- don't think the author will mind (he had two alternate titles for the original post).
http://neildavidson.com/download/dont-just-roll-the-dice/
By @neildavidson
Quick tip: People are somewhat jaded with platitudes like "be amongst people who are striving for success..." Instead, try to bring out examples of the awesome Buffer culture. What makes you quirky and rare? What can you say about yourselves that few other startups would say?
Thanks for the candid feedback.
I wonder which would one be less biased. My leaning now is towards asking the question after the decision. Perhaps even discard the feedback from folks that were offered a position -- that way, the focus is on making sure even those that weren't offered a position still had a positive experience.
I agree with you that demand for talent far exceeds supply. That's why I think making the process professional and enjoyable is important.
In terms of being completely in "sell mode" once basic filtering has been done, I don't think that's the right approach. In my experience, great developers actually value teams that are selective. They like good dialog. They like debate. If after a basic phone screen, the company goes straight into "sell mode", I think it's a red flag for some people.
And, in terms of the term "Candidate Experience", it was less about inventing a new term, and more about piggy-backing on a concept most people already understand (user experience or customer experience).
There's something about phone calls that just makes me anxious and unhappy.
Have reached out to Matt at The Oatmeal offering to donate $500 to his favorite charity -- but I'm open to do doing whatever he thinks is right.
Although it doesn't excuse it -- I did link to the original comic, mentioned Matt and The Oatmeal by name, and linked EVERY individual image back to the original comic. I didn't mean to not give credit for the original work.
In theory, I think you're right. In practice, just the thought of trying to do what you are suggesting sounds awfully unpleasant -- even more unpleasant than actually taking the call.
As an occasional angel investor, I actually use a variation of that filter as well. Out of politeness, entrepreneurs will offer to have a call with me to talk me through their business. I tell them no call is necessary, they have better things to do with their time. If someone insists on a phone call without at least trying to see if we can accomplish what's needed over email, it's a no go for me.
Thankfully, just about every early-stage entrepreneur I've encountered has no issues with this approach. They prefer it.
I agree with you completely. It all depends on the type and stage of business. If all that's needed is analytics, HubSpot is likely overkill.
One quick piece of advice to the OP: Be careful not to spend too much energy analyzing the analytics tool choices. Most startups are better off making a quick decision, and getting back to working on the product.
One additional point: Customers that commit to annual billing generally tend to churn less often overall -- because they've made a more "considered" purchase and committed more time to the purchasing decision.
Having said that, HubSpot has spent a lot of time on designing our pricing model (vs. the pricing page).
For our first 2 years, HubSpot had a single price ($250/month). We've since run many, many pricing experiments and though the complexity bugs me sometimes, it's working.
But now that this thread is going, I think there are things we can do the improve the pricing page (even if we leave the pricing model the same).