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ethbro

13,805 karma · joined February 5, 2014

Working on enterprise automation, one company at a time

Email username.co at gmail

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ethbro··on AWS Copilot
Finally, DevOps has caught up to the rate of progress in js framework land. Rejoice!
ethbro··on Verizon has turned to Google Cloud’s Contact Center AI to automate phone calls
Short circuit to most contact center retention flowcharts:

"I'm moving overseas for an extended period of time." (Implication: to somewhere you don't offer service)

"Where are you moving?"

"I can't really say."

Turns out, most service providers have an exclusion to their retention metrics, where "customer moving to location we don't offer service" is one of the few reasons to just process their cancellation request.

ethbro··on The international student bait-and-switch
I believe you missed the humor in my comment, as someone with generations of family in the region.
ethbro··on The international student bait-and-switch
The whole point of moving to Appalachia is not having to deal with city problems. :)
ethbro··on Frank Gehry started off building cities with his grandma
There are generally two types of architects: white collar and blue collar.

White collar architects are artists, and spend their time designing. Then they hand their sketches to structural engineers and say "Figure out how to build this." These are generally the folks architecture magazines write about.

Blue collar architects are more engineers and tradespeople, and see success as a building that fits the purposes of the client, in budget, in a pleasing way. They're more likely to repurpose a historical form, if it's well suited for the request at hand.

One of the central features of architecture meta is that white collars think blue collars lack creativity and intelligence, and blue collars think white collars are pompous pricks.

ethbro··on Frank Gehry started off building cities with his grandma
I've worked in one, at Case Western Reserve University in Cleveland. The Peter B. Lewis Building: https://weatherhead.case.edu/about/facilities/lewis/default

Among other problems: (1) no provision was made for the fact that Cleveland gets snow and ice, leading to barriers for pedestrians to avoid their evisceration via detaching ice sheets from the curved roof, (2) the glare off the roof is focused straight down a nearby street @ 5pm, creating driving hazards, (3) it's difficult to navigate internally from one side of the building to the other.

Most star architects are hacks, coasting one step ahead of being made to answer for the flaws of their previous projects. The more famous the architect, the more they feel obliged to ignore basic design.

ethbro··on Why are toys such a bad business?
https://www.washingtonpost.com/video-games/2020/04/17/fortni...
ethbro··on Why are toys such a bad business?
I'd disagree. The purchaser is an adult, but the customer is not. Who gets excited about a particular toy? That's the customer. (Note: I'm not talking about the edutainment market here)
ethbro··on Why are toys such a bad business?
Because most toy companies don't / can't understand vertical integration and increasing value capture.

Or, in other words, they don't have their own version of this strategy chart: https://johnaugust.com/wp-content/uploads/2014/07/disney_cha... (Disney corporate synergy, dated 1957)

Your primary consumer has the attention span of a 10-year-old, and no disposable income. Why are we surprised this is a terrible industry?

A smarter approach would be what Tim Sweeney is talking about with Fortnite (and Amazon infamously does): you have to do everything you can to pivot any initial success into a durable advantage, by aggressively expanding into adjacent opportunities, even if they're very different businesses (e.g. movie theaters).

They've made token moves towards this with the physical toy + computer game mash-up genre, but from an external perspective I don't think any of them quite get how it's supposed to work. Efforts seem under -capitalized / -resourced / -inspired.

ethbro··on U.S. Supreme Court deems half of Oklahoma a Native American reservation
> the Mohawk have claimed a large chunk of New York

Anyone can claim anything they want.

What is relevant here, and why this case was decided the way it was, is that the federal government and the tribe entered into a legally binding, clear contract.

Lands east of the Mississippi in exchange for a large piece of what is now Oklahoma, in perpetuity.

And Congress never explicitly reneged on that contract. Ergo, it still stands.

Should the Mohawk produce a similarly ironclad agreement regarding New York, they would then have a claim.

ethbro··on Nvidia is now worth more than Intel
> The reason was (rightly or wrongly) Jim Keller

So are you buying Intel stock now?

ethbro··on Nvidia is now worth more than Intel
Windows could probably run on ARM tomorrow (or at least, in 6 months) if Microsoft really wanted it to.

What it could probably not do is run-on-ARM with acceptable performance for every legacy app.

Windows' bread and butter has always been forever-compatibility (Win API language-of-the-year aside) for long lived business apps.

Apple has never, and doesn't seem to want to, competed on that front.

ethbro··on Portland approves 10% cap on fees that food delivery apps can charge restaurants
Because sometimes the net result of individual optimization (predatory food delivery apps) is social deoptimization (local restaurants close).

And for the same reason that we don't allow health insurance to charge people different rates on the basis of their genetic profiles, the exercise of government prerogative to optimize for the greater good, on behalf of all, is apt here.

Whether or not this particular approach is the best way to produce that good is a valid debate.

ethbro··on Pope pulls speech on Hong Kong freedom, raising questions over Beijing pressure
That's reductive of complex traditions.

https://en.m.wikipedia.org/wiki/Asylum_(antiquity)

ethbro··on Palantir Announces Confidential Submission of Draft S-1
Human-in-the-loop, definitely.

My point being that they still deploy a lot of low-level data science against data sets to prepare a view for human interaction.

And their typical customers have limited ability to do that prep in-house.

ethbro··on Electronic Whole Earth Catalog
Brøderbund (and later purchased by The Learning Company) are developer names I haven't heard in a while. Good memories.

https://en.wikipedia.org/wiki/Broderbund

https://en.wikipedia.org/wiki/The_Learning_Company

ethbro··on Electronic Whole Earth Catalog
Also, that early drive speed. Everyone takes 24x for granted now, but between slow CPUs and early drives... well, there's a reason the Captain Marvel joke only played for a very particularly aged cohort.

https://www.youtube.com/watch?v=mJFCnyU4U6k&t=17s

ethbro··on Electronic Whole Earth Catalog
I just posted the other day about how my family bought a full set of Encyclopedia Britannica, then a couple years later a CD-ROM copy of Encarta (~500x the capacity of typical 3.5" floppies?), then four or five years later it was all online. Heady times!

Also, younger folks these days haven't lived through a physical media migration.

The weirdest thing I remember about the early CD-ROM days was that everything was parallel distributed: there was a floppy version (10 disks!) that would be substantially media-cut-down, then a CD-ROM version. Because install bases don't grow overnight.

ethbro··on Google offers free fabbing for 130nm open-source chips
Opportunity cost, though.

Experienced teams who have designed high performance microarchitectures aren't common, because there just isn't that much of that work done.

And when you're eventually going to spend $$$$ on the entire process, even a 1% optimization on the front end (or more importantly, a reduction of failure risk from experience!) is invaluable.

ethbro··on Where $521B in U.S. Small-Business Aid Went
My gut says one potential reason would be that small businesses in the South tend to have a much shorter pipeline of upcoming work, along with fewer labor protections.

E.g. a tradesperson will generally be out day-of in a metro, vs that very much not being my experience in the NE.

ethbro··on Palantir Announces Confidential Submission of Draft S-1
It means they apply current data science tools for legacy clients who have tons of data, but few modern engineers.
ethbro··on Palantir Announces Confidential Submission of Draft S-1
Hence the rapid IPO. ;)
ethbro··on Exciting Days for ARM Processors
It's a fine call... if they could scale Atom down that low + eat the margin hit to gut ARM dev boards.

Neither of which they executed on.

ethbro··on Georgia Tech professors revolt over reopening, say current plan threatens lives
Sure! Ethan's have to watch out for each other. Just noticed your first name on this reply.

Btw (because I also peeked at other links), if another UX discovery data point re: pharma research would help, flip me an email (in profile). My father just retired from T10 drug discovery R&D (pathology), and would probably be willing to talk your ear off re: process issues.

ethbro··on Formula 1 2020: The secret aerodynamicist – are capes the key?
It could definitely be managed better, to optimize for what they seem to be trying to (sport + performance).

Budget caps seems like a cop-out though, as eventually the budgetary rules inherit all the complexity in the current technical rules.

I think some kind of FRAND forced tech licensing / transfer + shared manufacturing would be an interesting solution. Whereby a hyper-optimized solution by a leading team can be licenses (or is outright open sourced) for the next season. And similarly, where all builders have access to a neutral manufacturing facility (a la TSMC).

ethbro··on Formula 1 2020: The secret aerodynamicist – are capes the key?
Nothing will ever be as great as Räikkönen's press conferences, though.

"Kimi!!! How did you feel the car was today?!"

"Car was good." walks off

ethbro··on When India kicked out Coca-Cola, local sodas thrived (2019)
Politicians have always befuddled economists.

Economists have always befuddled politicians.

Unfortunately, the collision of the two typically leads to the worst of all outcomes without the benefit of any. E.g. Implementing protectionist policies without a low term plan for their withdrawal.

ethbro··on LIVR: Language Independent Validation Rules
Out of curiosity, are there any other major libs in this space?

(It's not something I've spent a lot of time looking at)

ethbro··on Georgia Tech professors revolt over reopening, say current plan threatens lives
> Post those 4 things: R_0 threshold, surveillance mechanism, time-to-detection, and shutdown plan then people can choose if they want to sign up for that risk.

That's exactly what's driven me batty about governments' responses.

After the initial lockdown, that's precisely what they should have done.

Instead, we got a schizophrenic "Everything is fine" and then "Everything is danger! Surprise second lockdown!"

No wonder people are pissed. It'd be better and more effective policy to just lay out the methods, criteria, and current status.

(PS: Technically, you're talking about R_t, or current, rather than R_0, or initial)

ethbro··on Uber, Postmates Agree on $2.65B All-Stock Deal
That's the idea, but it seems like Uber's going to have to swing some pretty big stick / carrots to blunt restaurants' worst tendencies.

What will passengers think about having their ride delayed? Lump it into Pool and partially rebate them?

What will keep restaurants from #&@$ing around with their notifications (e.g. ready) for a partner who they don't really like working with?

(Personally, I switched to Lyft and don't use Uber products anymore)

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