1,319 karma · joined November 11, 2015
I say this, as when trying a bunch of small providers you never really know what you're getting into. As an example one of the companies we tried was entercloudsuite.it which is quite literally the most ridiculously worst company I've ever dealt with. At a point during our benchmarking they they froze the account (with zero warning) and locked out access (?!) and refused to give a refund. Correspondence with their (Italian) staff hit a huge language barrier and their explanation was when we originally registered we had multiple attempts at getting the credit card right (possibly fat fingers?), they refused to be reasonable or restore access, and had to solve the issue with a credit card charge back.
Sorry that diverged into a rant, but if you're int the market exoscale is a good option (along with what we ultimately went with: OVH)
It's like calling
https://medium.com/@amaz/thank-you-for-sharing-this-but-i-co...
(contains pretty great screencaptures)
Remember it's a human verifying this. The attacker just needs to answer: "oh, yeah i just spammed the keyboard with some jibberish" and he's in.
The other thing I noticed by the attacker going after me, sometimes he'd call/contact the service multiple times in a row. All he needs to do is find out from 1 support rep that the reset password is randomly generated. Then tell another support rep that its "some jibberish" and he's in.
Interestingly, last night I did get an SMS: "Message from Amazon Customer Service: xxxxx is your Amazon security code" even though my 2FA is not an SMS (it's using authenticator).
I don't have access to the recording, so I have no idea what actually happened. But based on the email ("here's the details" on your order) I'm almost certain they were successful. Probably just told them that they lost the phone, or something. At this point, they've now been able to get almost everything possible about me.
Also interestingly, not once did Amazon recommend that I use 2FA to avoid social engineering. I was told by two different support reps to change my password though.
I'm not really sure what this means, and I've used all the major CDNs/reverse proxies =)
Cloudflare for instance is generally controlled by the filetypes, while cloudfront is generally controlled by the cache control headers sent by the origin server.
Either way, I think exactly how it works needs to go into its own fully-fledged article. It's probably the most important thing a reverse-proxy does, and should be documented very clearly.
BTW one unique feature of cloudfront you might want to support, is setting cache control with vary on cookie. So with cloudfront, I can make non-logged in users see a cached page, while logged-in users see a non-cached page. It allows me to take a huge amount of load off the origin server, with no real downsides (in my case).
Initial feedback: * I spent about 2-3 minutes to trying to find how to get to the main website settings. Only just before giving up I found the "..." which contained it. I think the "Manage your website settings" settings should be prominently displayed.
* All subdomains (and the domain itself) needs to point at the same ip address? This seems to be a pretty big limitation
* This is definitely the most confusing of the UI: https://i.gyazo.com/dc0f848525e98a08944f839aabbea44e.png I thought it was all a single form. I'd break it up a bit better, and when adding a subdomain explain the steps better (aliasing)
* While my ssl certificate is being provisioned, my site is serving a certificate from organkimlan.com I'm guessing that's another one of your customers?
* I love the idea of real time stats, and route-specific feedback (page load time , errors etc).
Some questions:
* What's your content policy in comparison to cloudflares? (That's probably the single biggest thing I like about them)
* Do you have any guides on how your site respects caching? I really love how cloudfront handles this (unlike cloudflare)
* Are you guys able to eat a DDoS? Is this one of the services you're providing?
Anyway, one of the most impressive Show HNs I've seen in a while. I wish you guys great success and will be following closely