Every time I complain about ServiceNow someone pops up saying "You're just not configuring it correctly". A service that relies on the user to configure properly (or rather, have an in-house expert) is not a good service.
I will never understand why Google continues to invest in products they fail miserably at. They were late to the market with the first Pixel buds, and this doesn't seem any better. That battery life is terrible.
I interviewed at Google a while back for an SRE position working with the Hangouts team. My first interview was in another office and the audio in Hangouts session would not start. We ending up having to move on to the next interview. I'm not surprised even Google employees don't use it.
I can't read the article because it's behind a paywall, but searching his name leads to articles that indicate he leaked data from a CIA Confluence instance. After Snowden, this is just laughable.