Psychology has a gazillion competing theories for everything. They ought to do a little more “converging” and a little less “diverging” for a bit (to borrow the diamond model from psychology).
262 karma · joined June 30, 2014
Also, it's nice that they're using Tokio for the HTTP server instead of a JS implementation (from what I understand). I want to see Deno near the top of the TechEmpower benchmarks.
The best thing a company can do the way I see it is to _dedicate_ a cut of regular profit to a black charity. Like, on a regular basis.
Money can affect serious change in the right “hands”.
JUST MOVE MONEY TO BLACK CHARITIES OR ASSOCIATIONS. ITS CALLED DIVISION OF LABOR. Then, do your best to be inclusive intentionally. That’s the answer IMO.
Go to the (obvious) reference for this, and ask them (almost entirely) what should be done. It’s all about black people in the first place, just ask them. That’s not politically incorrect, not even “uncomfortable” if brought up appropriately in a formal context.
I need a good book on it all.
They likely have metrics on how effective their attempts to prevent cancellation are. If it's worth it (save more $ by preventing cancellation than it costs to pay these chat workers), they'll continue to do it. Though, I also have been very irritated with some companies' cancellation hurdles. I could see some law where cancellation can't take longer than 5 min or something on average (that was just an arbitrary criterion). It's anti-competitive to obscure cancellation for sure.