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nathantotten

948 karma · joined May 24, 2012

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nathantotten··on How We Work on Queries at GitHub
Now, does anyone have the time to figure out how many users Github has in their users table? :) http://dheera.net/projects/blur
nathantotten··on Azure Intelligent Systems Service
Yeah that verification sucks, but for some reason (fraud, etc, etc) we require it. One thing to note is the number doesn't actually have to be yours. If you can get anyone to recieve a text and give you the code you are good. If you still have trouble send me email. ntotten@microsoft.com
nathantotten··on US-CERT recommends not using IE until use-after-free vulnerability is fixed
Sharepoint 2013 and SharePoint in Office 365 already work well in other browsers. I am using Office 365 in Chrome right now. About the only thing I can think of that doesn't work is to launch document synchronization with OneDrive, but that is basically a one time operation.
nathantotten··on Microsoft Office Online
Which phone were you using? I don't think this is actually on purpose, but I just tried it on my iPhone and did find that it was inconsistent and difficult to paste a password. I am going to send some emails and see if we can figure out the issue. Let me know what kind of phone you are on.
nathantotten··on Microsoft's dystopian pitch for remote work
I feel like your hypothetical boss in this hypothetical situation is not very organized as he didn't think about the weekly metrics spreadsheet until 7pm the night before it is due. It might be time to change hypothetical teams.
nathantotten··on Show HN: I built a Chrome extension to donate to charities while on Amazon
I understand this is for a good cause, but isn't this just stealing money from Amazon? You are exploiting a program that is designed to encourage additional sales, not give money away from any random Amazon transaction.
nathantotten··on Snowden's Dead Man's Switch
Maybe his 'dead man's switch' is just his lawyers. Doesn't solve the problems, but it sounds a lot more likely than some of the ideas being discussed here.
nathantotten··on Tesla's fight with America's car dealers
It isn't Ford and GM fighting this, it is the dealers. I actually doubt that GM and Ford care much about protecting the dealers. My guess is, or should I say hope, that GM and Ford executives are looking at Tesla and thinking about how they might make more money with that business model in the future.
nathantotten··on Tesla Rides High, But Faces Formidable Foe: Car Dealers
Same thing in Bellevue, WA. I would argue though that it isn't about malls with Apple stores, but rather it is about Malls with high-income shoppers of which both Apple and Tesla want to be in.
nathantotten··on Why I abandoned my startup
I think he was saying that if somebody were to pay him that much, he would do the work for a while. I don't think he necessarily makes that much (at least not consistently). There are very few professions that pay that level of salary. A few that come to mind would be some corporate executives, a few specialized types of doctors, top lawyers, coaches of college or professional sporting teams, and presidents of some major universities.
nathantotten··on Use a Software Bug to Win Video Poker? That’s a Federal Hacking Case
I wonder what would happen if the situation were reversed. What if a machine was found to have been paying out less money on winnings than the stated rules. My guess is this would be a non-issue or at worse the casino would face a small fine.
nathantotten··on When empathy becomes insulting
I actually think that software plays a huge role in causing this horrible customer service from airlines as well. I am a frequent flyer on American (125k miles last year) and have had numerous experiences that led to this conclusion. One experience in particular happened on a recent trip to Europe.

On this particular trip I was flying on a code-share BA flight (this means a flight I bought as AA, but flew on a BA plane). Normally with my flyer status I can upgrade to a good seat without issue. I was however booked in a terrible middle seat on my return flight. I called AA and they couldn't figure out how to upgrade me. I called BA, same thing. I called American Express Travel, they couldn't figure it out either. The response I got from everybody was very helpful (I get better customer service than most people, due to my flyer status), but they simply couldn't figure out how to actually make the change in their system. When I got to Heathrow, I asked a BA agent at the counter if she could change my seat. She couldn't figure it out so she called another person over who was more experienced. This lady then 'hacked' away on her terminal for literally 10 minutes. She was giving me updates the entire time on what she was doing. She tried a variety of different options to change my ticket until she found one that worked.

While there certainly is a human aspect and a policy aspect to bad customer service with Airlines, I believe that some of the problem is the result of the customer service representatives having to deal with really really bad software. Most of them simply don't actually know how to make the changes that customers want so they just tell them it isn't possible. My guess is that if the airline industry was able to massively upgrade their software you would see a huge improvement in customer service simply because the representatives would actually be able to accomplish the requested tasks.

nathantotten··on Google Wants To Operate .Search As A “Dotless” Domain
This seems like it is going to cause issues with corporate networks. We use http://search for our internal search portal. My guess is many other companies do the same. Obviously, the local urls will resolve first, but what happens when browsers and other software expect http://search to conform to a particular api/url pattern?
nathantotten··on Uber Drivers Protest Outside the Company’s San Francisco Headquarters
Have you ever been in a taxi? The above is what I expect from Uber. I only hope to make it to my destination alive in the average taxi.
nathantotten··on It could happen to you too
A similar thing happened to me about 4 years ago in California. At the time I was running a small business and we had several thousand dollars withdrawn from our Wells Fargo Checking account along with a $200 Well Fargo legal fee. After some investigation we discovered that California had sent a notice to Wells Fargo to seize our assets for unpaid taxes. The Wells Fargo legal team was fairly helpful and they told us that 'this happens all the time', meaning the state doesn't really care who they take the money from as long as they get money from somebody. It took us nearly 2 years to prove to the state that they had the wrong business and we we able to recover the money from California. They paid us something like 0.25% interest. We never did get the $200 back from Well Fargo. All of this happened without a single notice or letter from either California or Wells Fargo.
nathantotten··on Visual Studio and Team Foundation Server will have Git support
This exists in 2012 now. http://www.dotnetspark.com/kb/5328-whats-new-search-options-...
nathantotten··on Google Voice lost my business number. How I got it back, and what I learned.
I work on Windows Azure. Email me ntotten at microsoft and I'll make sure you get the issue solved.
nathantotten··on ASP.NET MVC and WebAPI Tutorials
This is coming very soon. Scott Guthrie mentioned a few time frames in his recent blog post on Windows Azure Web Sites. http://weblogs.asp.net/scottgu/archive/2012/09/17/announcing...
nathantotten··on Famous judge spikes Apple-Google case, calls patent system “dysfunctional”
The founding fathers were all privileged white men.
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