17,202 karma · joined February 19, 2007
I'm one of Stripe's cofounders.
For anyone wondering about pricing, here's our approach.
- For new Stripe customers, this is free up to the first (lifetime) $1M of payments.
- For existing customers, there's no pricing change. You just get more functionality than before for free. This is what we generally try to do: we want Stripe to continually become better value for you over time, as you get more functionality for the same price.
- What we've seen over Stripe's history is that customers handling large amounts of revenue have been forced to pay substantial amounts for expensive third-party systems. So, we've decided to build something that we think will be better and cheaper -- and that will, over time, increase the net revenue of businesses built on Stripe.
I'm sorry about any confusion in our communication around this!
Good point! We should clean that up.
Longer term, there's a lot that we're interested in adding. (The site isn't even a year old yet -- check out https://indiehackers.com/timeline. There was no forum or podcast in the beginning.) But we're flexible on the details there and we'll experiment and adapt based on what we learn along the way.
Also: congrats to Courtland on building an awesome site! I've been enjoying the interviews on it since it launched. It's very refreshing to hear from so many people who are quietly building real businesses with real revenues.
I'm also excited to have them join us here at Stripe. As we've gotten to know Mike, Slava, and the other Rethinks -- and shared some of our plans with them and gotten their feedback -- we've become pretty convinced that we can build some excellent products together in the future. I'm looking forward to learning from all of them.
[1] (And, for me, even before Stripe -- I started learning Haskell with Slava's Lisp-interpreter-in-Haskell tutorial back in 2006... http://www.defmacro.org/ramblings/lisp-in-haskell.html)
Yes, we're going to remove the first sentence from the post -- you're right that it's, strictly speaking, inaccurate in the sense that we do want to take a stance in favor of certain kinds of businesses.
We'd love to investigate any issues you may have had with your card. Feel free to email me and/or mlm@stripe.com (who helps to build our machine learning fraud models that detect our merchants from fraud) and we'll take a look.
In general, most providers have a lot of fine-print. We tried to come up the simplest and fairest pricing we could.
(John and I became interested in startups in large part as a result of reading Founders at Work. And then, because John and I were immigrants without credit history, our residence of the Bay Area started with Jessica helping to convince a landlord to rent a place to us. Once the company was underway, whenever John and I had a major decision to make, figuring things out generally involved biking over to Jessica's and PG's place for an invariably clarifying discussion.
I recall one particular decision that John and I had been debating for weeks. We just couldn't decide. Jessica's response, when asked, was immediate and adamant. We were surprised but trusted her. John and I often remark at how differently (and, I'm confident, worse) things would have ended up had Jessica not convinced us to make that call.)
"Meaningless" is hyperbolic. How much would you pay for a share of Airbnb? More than nothing, I assume. I think one can conclude something from consummated, informed responses to this question.
I wish something like Stripe existed in 2004. If it had, we wouldn't have had to start the company...