The issue with technology in municipal governments is with budgeting and the "It works, why do we need to change it?" mentality. Governments will still insist on things sent in formats that were modern 20 years ago, why should I have to send 5 paper copies by mail to the DEP or mail a CD?
The civil engineering industry as a whole is still very paper based as well. Paper copies are signed and sealed by hand and sent in copies out to clients/bidders. Having to spend time printing everything gets extremely time and resource consuming. The argument for this style though is that some projects have a big public liability and records must be kept.
There are pushes in the right direction, but change is slow and many don't see the incentive of upending entire systems even though they can provide a real benefit.