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quartz

1,504 karma · joined February 25, 2010

Currently: Crypto @ Stripe

Previously: Kintaba, Editional, Facebook, Caffeinated Mind (YC S11).

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quartz··on Twitter to employees today: 'If in office or on your way, please return home'
In my experience no one really uses ST/DT properly in the US in casual email… in fact I can’t remember the last time I received a human-written email referencing EDT or PDT. For some reason everyone just defaults to PST/EST.

I’ve given up even trying and just use “PT” and “ET” or even “NYC time” or “SF time” especially when interacting with those outside the US (who are less familiar with the custom and more confused when a mistake is made).

quartz··on Vercel acquires Splitbee to expand first-party analytics
I haven't used them personally but Simple Analytics[1] launched here on HN back in 2018[2] and seems to be growing nicely.

They bill themselves on their landing page as "EU-based & hosted. No cookies and a direct yes from your legal team" so seem to be going after the space pretty directly.

[1] https://www.simpleanalytics.com/ [2] https://news.ycombinator.com/item?id=18024277

quartz··on American Airlines is trying to stop a popular app used by flight attendants
Pre-bankruptcy AA was so good. Exec plats were treated super well and their fleet was massive— even if a plane had an issue they could almost always hot-swap it out for another one.

Despite the website feeling dated now it used to be one of the only airlines where the website accurately reflected the backend system (even phone agents couldn’t touch your booking if you had it open on the site) and their lounges were solid too.

These days I agree they’re towards the bottom of the stack sadly… everyone else caught up and they stayed still.

I mostly fly Delta now almost entirely for the on-time performance.

quartz··on 2-in-1 calculator app adds up to surprise hit for retired engineer
The best feature on the Mac's built in calculator is the paper tape (⌘+t) which I stumbled on ages ago while accidentally having the calculator open and trying to open a new tab in my browser.

I always leave it open now and it has saved me countless times. Really with the iOS version had this feature built in as well.

quartz··on Can the American mall survive?
It really was constructed strangely (feels like an 80s mall in the darker corridors).

I feel like the actual attractions are cool but the connections between them are not inviting in a way that makes you want to explore our stick around.

quartz··on Can the American mall survive?
Simon is hanging onto something like 93% occupancy despite the last few pandemic years which is pretty impressive.
quartz··on Can the American mall survive?
It's kind of fun to see all the new takes on malls. In/around NYC we have a few that I actually use:

- Hudson Yards - a pretty good destination with a small kid on a rainy day and easy to get to via the subway. Big and open, has a Camp store (with slide and play area), good sit down and take-away food options, and surrounded by some fun outdoor city stuff (my son LOVES watching the train yard across the street, and the highline is right there).

- American Dream in NJ - More like an indoor collection of amusement parks, we use the Legoland Experience and the Aquarium reasonably often and when my son is a little older we'll likely use the Nickelodeon theme park and the indoor water park which looks pretty fun. This poor place opened right at the start of the pandemic, hope it survives.

- Ridge Hill in Yonkers - Sort of an outdoor mall... has another Legoland experience, but also a pretty good mini golf and arcade (it's really hard to find a good arcade for little kids in NYC) and a trampoline park we might get to try one day.

What really makes these malls work is they have unique and fun experiences rather than just the typical department-store-anchored "get your daily errands done like it's 1980 and amazon doesn't exist" experiences.

I do miss the malls of my youth (RIP South Square [1]), but economically most of those stores don't make any sense anymore and I don't see why they'd come back. I'm sure not going to start driving to a mall to go to a Radio Shack anymore.

[1] https://www.opendurham.org/buildings/south-square

quartz··on Should we let cars use the road as a projection screen?
If I had to guess, this probably drew a lot of attention to the moving symbol projected on the road and away from the actual cyclist.

...now if they could equip the bikes with cameras to issue tickets to all the people who park in our bike lanes, THAT would be cool.

quartz··on Ask HN: Which startups have the most interesting pivot stories?
Segment was a wildly successful one (with a big exit). They started out as an education tool startup.

Also Slack was a MMORPG for something like 3-4 years before they gave up on it and pivoted to being a chat app.

quartz··on 30TB Portable SSD Hits Walmart for $39 but Stay Away from It
Depends pretty wildly on your specific needs, but Best Buy has had consistently low prices on SSDs for a few years now.

You can pick up a 2TB PNY NVMe SSD for $129 right now: https://www.bestbuy.com/site/pny-xlr8-cs3030-2tb-internal-pc...

quartz··on Declining quality of consumer-grade products – 2009 fridge compressor autopsy
The nice thing about Sub Zero is that the whole thing can be disassembled so when something does go wrong it can be repaired.

I inherited a 12+ year old one one with my apartment and have been able to strip it down to its circuit boards to clean, maintain, and repair it when needed which I love.

The bad thing is the company treats itself like a luxury car brand so OEM parts are a fortune ($400 for a shelf!) and if you aren't interested in doing the work yourself the certified repair guy is going to rake you over the coals like a luxury German auto dealer's service department for simple repairs.

Luckily, like with luxury car brands, the resale value of all the parts is basically $0 so you can get used parts (or even entire used appliances) super cheap and there are lots of compatible parts out there on amazon for reasonable prices (I recently had to replace the compressor switch which took about 10 minutes and a $10 part but would have been $200+ to have a tech show up).

Net-net it's the best fridge I've ever owned but even so I'm not sure I would have chosen to shell out the $12k for it if I had been the original buyer.

quartz··on CEO Shadow Program
The "What it's like" posts are really cool. Especially enjoyed this account[1] from a content writer who shadowed the CEO during a half-day meeting with a major investor and got to see the impact of their work in a context they never expected:

> Next we met with Vinod, Bruce, and investment partners Brian Byun and Sven Strohband for a company brief and brainstorm session. Sid began with an update on the financials, and detailed our massive growth and expansion both in terms of people and product. There were no slides presented. Instead, Sid used our website as a visual aid. Nearly every question or discussion point was first addressed with a Google search to pull up the appropriate GitLab web page to reference.

[...]

> I’ve been working at GitLab for two and a half years as a content writer on our marketing team and at times have been extremely frustrated with our marketing website—the content on it, how it’s organized, what we’re presenting, etc. It doesn’t look or operate in a way I’m familiar with so my instinct was to not trust it. But nothing we do at GitLab is “normal,” and witnessing our CEO use the website as a single source of public truth to inform our investors is just one example of what it means to be a transparent company.

[1] https://about.gitlab.com/blog/2019/04/08/khosla-ventures-git...

quartz··on Toyota RAV4 Prime hybrid SUV now selling for 48% over MSRP
I sure hope so. MSRP on the battery is over $10k right now from Volvo[1] although poking around some dealers have them as low as $8k. Maybe there will be aftermarket options in the future?

Sort of silly to hope for but if I'm lucky the battery will prematurely degrade within the 8-year hybrid warranty and they'll replace it for free.

[1] https://usparts.volvocars.com/p/Volvo_2017_XC90-20l-4-cylind...

quartz··on Toyota RAV4 Prime hybrid SUV now selling for 48% over MSRP
Unrelated to price it's great to see PHEVs getting better and better on larger cars and drawing demand.

I've got a first-gen Volvo XC90 T8 PHEV which only gets like 17miles (ok more like 14 if the heat or A/C is on which is basically always) on electric but it makes a huge difference in overall mpg since I use the ICE on the highway and switch to electric in-town.

My one concern is that there's a huge question mark about what happens when the battery degrades over time. I'm happy to replace it when that happens but will be really bummed if my only option at that point is to put the same lower-capacity battery in.

quartz··on Show HN: Typewaiter, the typewriter that doesn't wait
Very clever! As a 10fastfingers fan it's interesting how this forces you to slowly dole out your thoughts instead of just dumping them at maximum speed.
quartz··on Why isn't the internet more fun and weird? (2019)
Wow this is fantastic!

Landed on some HAM radio operator's personal text-only site and then a site about birds in some far off place in Nova Scotia: http://www.capebretonbirds.ca/.

quartz··on Clint Eastwood Made Carmel Safe for Ice Cream
> Verify what?

...that can be an expensive question to answer if you're trying to be in compliance and don't know what compliance means.

Even an answer of "you need to do nothing" can be pretty expensive.

quartz··on Car Quality Is Slipping
> EVs Reported More Problems

I think it's important to keep in mind that 1) ICEs are many generations beyond EVs so it's natural to expect more issues but also 2) ICE vehicles came into being in an age where maintenance was assumed to be inherited with the vehicle (and a lot of it if not all of it could be done by the owner or a neighborhood mechanic) while PHEVs were born into the "weld the hood shut" generation of owners and can only really be worked on by dealers and certified professionals.

I'm very handy with cars but when I bought my PHEV for the first time ever I also bought the extended warranty and any time anything happens that car goes straight to the dealer because not only is the process for fixing EV components alien to me, but they're also not built to be user-serviceable in the first place and there's limited to no documentation out there.

quartz··on Google’s Android Automotive OS is coming to BMW cars next year
Volvo recently switched to Android Auto from their own Sensus system and I originally thought was going to be great considering Sensus was never anything special...

Instead it has been a mess with Carplay support coming soon for something like a year now[1]. I'm not sure if Android auto is explicitly sold as "ship it half-done, you can always push updates!" or if that just happened with Volvo, but it has really turned me off from the platform.

[1] https://www.swedespeed.com/threads/22-xc60-no-apple-carplay....

quartz··on New California law requires high schools to start later
I hope this law doesn't prevent early morning extra-curricular classes.

My high school started at 8:20 but we had a 0-period option at 7:15 which is when we were able to take other arts classes like concert band.

I ultimately was in 3 music related classes in high school: concert band at 0-period, jazz band at 4th period, and a small combo band after school 3-days per week.

I loved having a longer day when it meant I could do more of what I wanted to do and also get some flexibility around the school's otherwise rigid schedule but looking back I really appreciate that the longer day was at least partially from starting earlier.

Starting these longer days early meant I still had a lot of free time after school as well to spend with friends even if they were involved in the "standard" day and gave me unstructured free time before my parents came home and before I had to worry about doing things like homework.

quartz··on Webcams aren't good enough
I upgraded my video and audio setup during the pandemic since I figured even at up to $1k it was cheaper than the office space it was replacing.

After about a month of research I was surprised to find how difficult it was to evaluate options and how few of those options were plug-and-play.

I had assumed the explosion in livestreaming over the last few years would mean best practices would be easy to find and great high quality cameras purpose built for streaming would exist, but didn't find that to be the case at all.

Ultimately I took a chance on a heavily discounted open box ZV1 but it wasn't until I married it with a 4k capture card (USB streaming was meh), a key light (lighting matters so much!), a mic (& arm to hold it), AND an ali-express battery-to-dc connector (so it could run all day) that I finally hit the sweet spot of "clearly better" and "easy to use all day".

Worth it in the end, but a lot of work.

quartz··on Imagine there’s no human error
The most reliable companies out there have aggressively adopted practices that treat incidents as expected and "human error" as a symptom of a (correctable) systems failure.

Somewhat counterintuitively these high-reliability companies have MORE incidents than less reliable organizations that haven't removed the stigma around incident reporting because their goal is to learn from them and catch them early vs. punishing the unlucky individual who happened to step on whatever systemic land-mine exploded that day.

Looks like one of Dekker's books is already listed in this post, but another one worth checking out is his "Field Guide to Understanding Human Error"[1] which is a very approachable book focused on the aviation industry and the learnings (especially post WWII) that have made that industry so safe.

If you're working on this at your own company (especially if you're in a supervisor / executive position) it's incredibly powerful and impactful to be the incident champion who works to make incident response open and accessible across the org. So much catastrophic failure comes as a result of hiding the early signs due to fear retaliation or embarrassment.

Also worth checking out: we[2] hosted a mini conference on Incident Response earlier this year with lots of great videos from folks who have worked in this space for decades about everything from culture to practices: https://www.irconf.io/

[1] https://www.amazon.com/Field-Guide-Understanding-Human-Error...

[2] shameless plug for https://kintaba.com, my startup in this space

quartz··on Crypto has crashed – can it bounce back?
If this is a crash, crypto has already won.
quartz··on Dangerous Gift
This is true of crypto wallets and NFTs as well. More than one project has attempted to send NFTs or assets to high profile wallets (ex: trillions of dog-coins sent to Vitalik's wallet that he ultimately donated to get rid of but not before drawing the intended media attention[1]) and the whole concept of airdrops is based around the idea of permissionless receiving.

Unfortunately, re: swatting via an non-tech-savy LEA and domain registrars: you could likely just update the contact details on a domain you own to the intended target and that'd probably be enough.

[1] https://www.coindesk.com/markets/2021/10/20/vitalik-buterin-...

quartz··on Lofi.co – Relax and Focus
You might like (or already know about) https://coffitivity.com/
quartz··on Introduction to Microsoft Excel (1992) [video]
Powerpoint was actually unique from the others in that it was an acquisition from a company called Forethought. It had a single release in 1987 before MSFT bought it and was for a very long time the only part of Office not built in Redmond (the purchase promised to keep the eng team in California within the then-newly created Graphics Business Unit).
quartz··on Introduction to Microsoft Excel (1992) [video]
His dock in this video is a trip down memory lane: Sublime Text, Textwrangler, Skype, Pixelmator... takes me back.

Also I didn't watch the whole video but if he made it through 54 minutes of excel for mac without it randomly crashing, that alone would be an impressive feat.

quartz··on Apple’s Self Service Repair now available
Nuts it looks like the camera parts list doesn't include the external lens glass or bezels. I recently cracked mine and had to resort to ifixit... was hoping Apple would provide an official solution.
quartz··on Show HN: I built a website to find nearby cafes to work remotely from
We have a shop near us with a "no laptops" policy, and another with laptop hours. This works pretty well from what I've seen.
quartz··on San Francisco cops pull over a Cruise driverless car for no lights on
I think it's more a Baltimore / DC area issue than a Maryland one. Baltimore consistently ranks dead last in best driver reports with DC right behind: https://www.allstate.com/americas-best-drivers/index.htm

The commuting structure of those cities is just awful and begging for road rage.

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