155 karma · joined November 5, 2010
Many people and businesses have no choice but to use Windows. It's nearly impossible to buy a computer without Windows, especially if you're picky about configurations. Even if the choice exists (Apple), switching involves considerable costs: buying all new hardware, moving to different application software, retraining personel, dealing will legacy and proprietary file formats.
In contrast, moving to a different search engine is easy and free. There are no barriers to switch.
Has anyone done a scientific study, involving careful observation of quality of thousands representative queries on Google over a prolonged period of time? No.
If anything, the recent hysteria only shows how good Google has been at increasing people's expectation of search quality over the years.