4,543 karma · joined July 22, 2010
twitter: rickyrobinett email: rrobinett@cloudflare.com
I think this is a key point of learning. When someone feels ownership, it makes them have more motivation to complete a project.
I think Twilio this year has been a case study in how to handle a developer community: routinely running contests, putting together a kick-ass conference, having a developer evangelist at every freakin' tech event imaginable. And that's not even mentioning that their API is really slick. As a developer, I'm excited to see what they do in 2012 (and what I can build with it).
You can argue if that apology was enough or if it was a full apology. But I feel like saying "he didn't apologize" is an oversimplification.
But my argument is, what does Freshdesk gain from going back and forth with @cloudgroupsyd? Beyond that, @cloudgroupsyd apologized but still they chose to bring up this quote to rabble-rouse and make personal attacks against him. We all say stupid stuff, we all make mistakes. Especially in this world of 140 characters or less. What more do they want the dude to do? Become a crusader for Freshdesk? Apologize to them in person?
I'm a firm believer in forgiveness. Someone wrongs you and they apologize. What do you do? You move on. You don't write a blog post about.
I've had people call me every name in the book over my projects: a copy-cat, a sad and pathetic developer taking advantage of people and those are just a couple off the top of my head. Did I respond by calling those people ignorant or stupid or unethical? No. I just let it be. I feel good about what I'm doing and I keep trying to make products I'm proud of. Haters gonna hate.
A couple people complained about their product on twitter and they built a whole page responding to it? In it, they respond to the criticism by making personal attacks against those who complained about them? Really weird.
Stop starting flame wars, start making a decent product.
I'm not sure where you get that idea? I've had the exact opposite experience in NYC. I think the tech scene is very entrepreneurial... IMO, it's why you see lots of people gravitating towards places like GA.
Ok, that's not the only reason why, but it's worked out really well.
This seems like an all around PR nightmare. Regardless of whether or not the name is terrible, why wouldn't they shore up their name on major social media players before making the announcement? Were they worried if they did this word may leak?
If anything this article should be more of a critique of the list Business Insider put together than the NYC startup scene. Just because Business Insider isn't writing about "useful" businesses doesn't mean they don't exist.
The one thing that I immediately noticed was that there's a countdown on your homepage but it's not immediately apparent what it's counting down to.
I think the challenge is people worked at Kodak because it was in their town. And, IMO, a lot of these people remain jobless because they don't want to leave Rochester. Accessing this talent-base would require a company making an investment in not only the people but the city. In my opinion, the potential reward doesn't justify the risk.
That would be my critique of this. Would I like to find hidden gems where I live? Sure. But HOW are they going to help do that?
I've been fascinated with AirBnB. I'm taking a week-long vacation in August and have been considering listing my NYC apartment to help offset some vacation costs. Their response in this situation totally turned me off from the idea. I'm sure I'm not the only one.
"But seriously, you rent at your own risk. Make sure to lockup or move all valuables to a friends place. If there are any problems, contact us 24 hours a day at XXX-XXX-XXXX"