1,672 karma · joined July 24, 2021
And the stack is basically a very fancy CRUD app. That's all Twitter is. The only reason it's still operating is because of the premise: Create, Read, Update, Delete. NO magic sauce.
Something else will fill the void. There is always hot drama to discuss in the tech world. I do a mental filter without using a program or piece of code. I just don't pay that clownshoe any attention.
2.) Don't send emails with addresses like 'no-reply@company.com'. A user should be able to reply to any message they receive and spawn a new support ticket in the process.
3.) Don't use automated 'live assistant' chatbots. Personally I never had any luck with them and the support agents were woefully unprepared and not trained to deal with rare edge case scenarios.
4.) Have senior managers have a say in support situations where the issue is a rare edge case not typically in any FAQ and requires specialist preparation and training to solve. Not all issues are of the 'playbook' sort and can be solved by following a set of steps.
Personally I don't try to spread myself too thin across disciplines. If a certain prescribed set of requirements is made out by a potential employer, I reject the employer, not the other way around. Luckily we have that choice. It wasn't the case earlier where you had to fit into neat little boxes to get employed.
Clickable link: https://pixelfed.social/
I also schedule calls more than I did 10 years ago. For example, I may tell a colleague or friend: ring me at 8PM. Then I can be emotionally prepared for a call, without a call catching me off-guard. I'm a nervous person who finds most calls distressing, and sometimes I literally just stare at my phone's screen during an incoming call and just hope they hang up.
[0] https://en.wikipedia.org/wiki/Phantom_vibration_syndrome
He was an Aaron Swartz type who just wanted information to be free. It is clear Snowden wasn't a mole. He just hated closed-doors spying on innocent people, & having their privacy invaded at every instance. His legacy will not be forgotten[0]
Also: I'm assuming you mean hardware tech products, and nos SaaS, because if it's SaaS then Produchunt is great
> This is probably my favourite thing in the world, but also most difficult for me to achieve
Came here to say this. For me I have to coax creativity and serendipity, it doesn't happen naturally. Action precedes motivation.
This could mean specifying a LOT of things that an API cannot do, but it's easier to state what an API can't do rather than list all its capabilities, similar to how people can list 100s of negative emotions and fail bad at specifying lots of positive emotions.