"Provide customers with greater control over the delivery of Rapid Response Content updates by allowing granular selection of when and where these updates are deployed."
This is where they admit that:
1. They deployed changes to their software directly to customer production machines; 2. They didn’t allow their clients any opportunity to test those changes before they took effect; and 3. This was cosmically stupid and they’re going to stop doing that.
Software that does 1. and 2. has absolutely no place in critical infrastructure like hospitals and emergency services. I predict we’ll see other vendors removing similar bonehead “features” very very quietly over the next few months.