thomas-st

Yes, of course. You can use the Recording tab to play back older visits at any time. Also, you can play a visit from the beginning and it will automatically switch to real-time mode if that user is still online.

It is working for me. Which browser are you using? If it's broken, please send me a screenshot to hello@oyolive.com

WebSockets are only used for the admin panel, and there is a Flash-based fallback in case the browser doesn't support them.

Visitors send most data using simple GET requests (and use long-polling for the chat). This works with all major browsers. So there is no need to worry.

I am using it with gevent to have efficient long polling/WebSockets. A gevent-websocket sample is included in gunicorn, and I use that as a basis for my WebSocket implementation. It's been a long time since I last used Apache for a deployment.

Chats can be initiated both by the website visitor and the website owner, so the website owner has the freedom to choose whether to initiate chats. It looks like sites which use the chat actively have improved conversions though.

Hey, I'm using Python (Django, gunicorn) for the web site. The chat uses long polling and live-tracking in the panel is done using WebSockets.

Hi HNers! My name is Thomas and I study computer science in Switzerland. Today I am launching the oyoLive private beta. oyoLive is an analytics tool that allows you to see mouse and keyboard actions of your website visitors in real-time. Combined with a live chat, you can offer support for customers currently on your site. The beta is free, and I'd like you to test the software on your websites and also let me know what use cases you see for using it. Looking forward for your feedback!