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tkiley

1,507 karma · joined July 10, 2007

Hacker. Founded InQuicker in 2006 (acquired by Stericycle in 2015).

Email me: tyler dot kiley at gee male dot com

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tkiley··on Death to Bullshit
One person's "bullshit" is another person's "positioning", and positioning is arguably one of the most important communications skills for founders.

I sympathize with the author but I'm not really sure what to make of this.

tkiley··on Financial Misstatements
I agree with Sam's message, but I sympathize with founders who make mistakes here.

Founders are told to hustle, to aggressively push themselves and their visions in order to build momentum for their businesses. Founders are encouraged to bend - if not break - the rules in order to get things done.

First-time founders are thrown into the world of finance with a good deal of ignorance about the meanings and conventions of specific financial terms, combined with a culturally ingrained bias towards spinning things as positively as possible. Broadly speaking, this seems like a recipe for disaster.

tkiley··on A venture capital firm says it invests in people “pre-idea, pre-team”
Sounds like they are trying to manufacture startups like Lou Pearlman manufactured musical acts.

I doubt there will be a tech startup equivalent of the Backstreet Boys, though.

tkiley··on The answer to the eternal question: “Where do I find a technical cofounder?”
I'm the technical co-founder. My bizdev/sales co-founder found me when he read an article about my product. He'd considered building a business in the same market space, but lacked the technical resources, so when he discovered my fledgeling but ramen-profitable product, it was a natural fit.

In the two years after we started working together, we grew our customer base about 40x.

I'm not sure if this is a scaleable answer to the "where do I find a technical co-founder" question, but it has worked at least once. :) If you're a non-technical person looking for a startup opportunity, I'd recommend it.

tkiley··on Those making $1,000+/month on side projects – what did you make?
"Profitable side-project" might be an unstable equilibrium. If you're doing something without scale, it will die when you lose interest. If you're doing something with scale, perhaps it should grow into a bootstrapped startup.

inquicker.com started as a hobby / learning opportunity (2005) and grew into a side project with about $20k/yr in recurring revenue from corporate customers (2008).

Eventually, it turned into a full-time job (early 2009) and I found a co-founder (late 2009). We hired our first four employees in 2010. In 2011 we signed our 100th customer and hit $1m in recurring revenue. In 2013 we hit $5m in recurring revenue.

tkiley··on The Internet has made defensive writers of us all
This tendency toward defensive communication is a problem for me both online and offline. Although to be honest, I see the exact opposite extreme as a problem as well: hustler-type startup people tend to adopt an "offensive" hyperbolic communication style that can be just as disruptive.

Over the years I have come to appreciate pg's essays as an example of the happy medium: he doesn't pull punches, but he doesn't generalize to the point of hyperbole either, and I find his writing style to be more effective because of this balance.

tkiley··on Coding for Lawyers
I'm intrigued by the parallels between software engineering (scripting, really) and legal work.

In a sense, a legal agreement seems like a cross-platform piece of software that is "executed" in the minds of the signing parties, their business associates, and occasionally the court system. Given that context, I'm a little surprised that lawyers and engineers tend to communicate and think so differently.

tkiley··on What Happens When Digital Cities Are Abandoned?
Heh, yep. Good times.
tkiley··on What Happens When Digital Cities Are Abandoned?
When I was eleven years old, I discovered a star wars themed lpmud. Mudding led to creating, which led to mudlib hacking, which led to software development.

I still get goosebumps when I think about the impact that community had on my life.

MUDs tended to be free to play and were run by unix hippies. The line between playing and coders was thin and easily crossed; playing the game led almost inevitably to understanding the mechanics and becoming a coder. I feel sorry for today's generation of gamers, since there is a much larger wall between playing and creating these days. CodeCombat and others are trying to bring that link between gaming and programming back - good for them.

tkiley··on Ask HN: How do you know when to quit your startup?
I almost quit my startup too soon.

In February 2009, I quit my job to go full time on my startup in anticipation of closing an angel round. The next week, the financing fell through.

For the next six months, I was teetering on the edge of ramen profitable - with very little ramen and very little revenue growth. I seriously considered quitting, and in retrospect, there was really no compelling evidence indicating that I shouldn't quit.

Today, my company is doing quite well - we are 100% bootstrapped, profitable, high seven figures of revenue, 34 employees, and good continued growth prospects.

Looking back on 2009, I still feel like I should have quit at that point; I got lucky by sticking it out. I got lucky because I found it easier to muster the courage to keep trying than muster the courage to walk away.

I almost quit too soon, and every day I feel incredibly lucky that I didn't.

tkiley··on Myths about /dev/urandom
I'm not a crypto expert but I find the arguments of this article (and tptacek et al) convincing.

The one thing I still don't like about /dev/urandom is this: urandom's proponents say that it only fails on first boot, because modern linux distros capture entropy to seed urandom on following boots.

This means that in order for /dev/urandom to be ok, I have to depend on specific functionality of both the kernel and the linux distribution. In contrast, /dev/random is (arguably) harder for the distro to mess up, as it's primarily a function of the kernel.

Given the number of times distros have screwed up crypto, what are the odds that this will someday matter in the real world?

tkiley··on For the Love of Money
Best case, what is the societal function of derivatives?

As a relatively ignorant layperson, my guess is that derivatives allow productive businesses to hedge against uncontrollable risks.

A business with less risks requires less capital buffer, which encourages & allows for more capital investment and profit-taking.

In a nutshell, derivatives allow businesses to run and grow on less capital, by reducing the amount of capital-on-hand required to buffer against risk.

Is there some other way in which derivatives serve an ostensibly positive function in society? Am I missing something here?

tkiley··on For the Love of Money
I was a derivatives trader, and it occurred to me the world would hardly change at all if credit derivatives ceased to exist. Not so nurse practitioners.

Is this statement (from the article) true?

I'm under the impression that financial innovations throughout history have generally spurred capital investment. Innovations like fractional-reserve lending have made bankers&investors wealthy, but also spurred spending on infrastructure in a way that could be a win-win for society as a whole.

If today's financial wizards went away, would we feel a surprising amount of ripple impact, or would they really just not matter?

tkiley··on Ways That Startup Lawyers Overcharge
Good point.

On second thought, I think the more important issue is the one 7Figures2Commas raised: If you have a lawyer who does the worst of this stuff, you have the wrong lawyer.

With that said, my blood pressure would definitely climb if a client challenged a 6-minute incremental bill for a phone call that was only 2 minutes.

tkiley··on Ways That Startup Lawyers Overcharge
If I were still an IT consultant and a client raised even half these issues with me, I would probably terminate my relationship with that client, because I don't want to be nickel-and-dimed.

If I would find this sort of pushback so irritating as an IT consultant, I presume a legal consultant would find it just as irritating. Why would you want to annoy an important consultant in this way?

tkiley··on We Work Remotely – New Job Board from 37 Signals
At the bottom of the page: "REMOTE - the eventually-bestselling book about working remotely."

Cheeky.

tkiley··on CircleCI's incident response
Now might be a good time for circleci customers to pick up a code analysis tool such as brakeman and look for obvious security holes in their apps. If the attackers have hundreds or thousands of web apps' source code, I'd expect them to start trawling for vulnerabilities with automated tools.
tkiley··on Reshaping New York
It's interesting to contrast the evolution of NYC with the (lack of) evolution of SF.

This article cites a net increase of 170,000 housing units from 2000 to 2010. I can't find an exact comparison for SF, but it looks like SF has less than 25k net increase from 2000 to 2012.

tkiley··on Callbacks are Pretty Okay
I like Andrew's rules here, and reading over one of my recent node.js projects, I can see how they would have helped.

My code becomes cleaner and more maintainable when I am forced to name each chunk of 5-10 lines by putting them into separate functions/methods with defined inputs and outputs. This compartmentalization is naturally encouraged by java, C#, ruby, and python, but Javascript actually seems to discourage it.

The ready availability of anonymous callbacks in JS tends to allow for "function creep", where you blink twice and suddenly you have 50 tangled lines of code without obvious control flow or separation of concerns; sticking to named functions seems like it could definitely help.

tkiley··on We Give a F*** How the Site Loads
In May of this year, my development team went on a 1-month work-cation in Panama.

The internet was fast enough, but we quickly discovered that we couldn't access google analytics (google.com/ANALytics) without a VPN or socks proxy back in the USA.

I suspect text-based web content filters tend to have fairly high false-positive rates in general.

tkiley··on Investor Herd Dynamics
It seems like the earliest investor in a multi-party round invariably gets shortchanged in the literal dollar value of the deal. If committed investors raise the valuation of a startup, would it make sense for a startup to offer a slightly-sweetened valuation for the first investor to commit?

I understand that no one likes to have the price raised on them later, but perhaps the underlying truth of increasing valuations could be restated in a different way so it seems more like a discount to the first-in vs a price-hike to the last in.

tkiley··on NSA Implementing 'Two-Person' Rule To Stop The Next Edward Snowden
If they are operating according to the laws of the land, they have "nothing to hide" from Edward Snowden and his ilk. This move looks pretty suspicious to me...

;-)

tkiley··on How to screw up your life by getting promoted
On solution to this problem is make sure your social circle is weighted with people who spend money in the quantity and manner you wish to spend it.

I don't think I would ever naturally consider a luxury sedan a necessity, but if all my friends had them, I would begin to suffer from lifestyle scope creep.

My wife and I surround ourselves with people who do not spend large amounts of money in traditional ways. We don't budget, but according to mint, we live on just over half of our income.

tkiley··on My Paleo Media Diet
Better Off inspired me to move to a small cabin on Vancouver Island; for the past year and a half (and the past order of magnitude of revenue and team size growth!) I've lived and worked in this cabin.

That book helped me stay sane during an extremely hectic time of life, I highly recommend it. Nice to see it getting a plug here :)

tkiley··on Why “just do it” is bullshit
Before my wife and I got married, we had a very intense year-long running argument about this exact topic. She told me I could do anything I wanted to do; I told her that was bullshit. I think this argument may have delayed our marriage significantly. :)

Since then, I've noticed that naively optimistic views are relatively common among people who accomplish interesting things. It's almost as if naive optimism is a semi-necessary precursor to remarkable achievement.

"You can do anything" is nonsense. It's a crutch. But many people use this crutch to get to really cool places, and I can't help but respect their accomplishments in the end.

tkiley··on Confessions of a 20-Something Startup CTO
The "MIT syndrome" thing is crucial. I think the most important trait in a startup leader is humility. To build a kick-ass sustainable company, you absolutely, positively must be comfortable working with people who are (in some or most respects) smarter than you.

Also, I find it very interesting that the "high" of this roller coaster is the funding.

tkiley··on How One Business Guy Earned the Opportunity to Co-Found a Tech Startup
I feel uncomfortable with the level of arrogance that is becoming commonplace (and encouraged) among technical founders these days.

On the other hand, I think the underlying vetting mechanism endorsed by this post is good. In many situations, the technical co-founder has more "hard skills" and is expected to do more work in the first few weeks (or months) of a startup's existence, and even if that isn't true, most technical co-founders probably perceive it to be true. Any "business guy" who proactively hustles before the product is ready will stand out from the crowd.

tkiley··on Two men wrote the original Adobe Flash in 1993 - where are they now?
The Flash history lesson is cool. However, the idea that Adobe has "admitted defeat on mobile" is just plain wrong.

In spite of the massive hype differential vs. appcelerator and phonegap, Adobe's AIR is one of the best ways to build & deploy cross-platform mobile apps right now. That's flash, that's mobile, and it's a far cry from "admitting defeat".

Flash on the desktop browser is increasingly limited to a small set of niche uses. Flash inside a mobile browser was never a good idea, and it's dying. The decline of those two specific use cases should not be construed as a general death of the flash platform.

tkiley··on My U.S. Border Nightmare
I'm a US Citizen. I recently went through the process of setting up a Canadian subsidiary of my US company, and obtaining a work permit to oversee Canadian operations temporarily.

The process was ridiculously stressful and daunting. My company is not exactly a huge economic driver in Canada (right now I'm bringing about $500k per year in local economic investment to BC), but it's amazingly time-consuming to get all the paperwork right and get a work permit.

After going through this process to enter Canada, I am considerably more sympathetic and tuned-in to the discussion of immigration reform in the USA. Zak may have technically been in the wrong here (and the border officers may have been correct in turning him away according to the law) but I think the law is profoundly sub-optimal, and it saddens me to see that my native country is this economically backward.

tkiley··on The problem with startups is that they can’t solve the big problems.
Every company that has ever tackled a big problem was once a startup. Startups can't solve big problems right away, but some (mine included) intend to get there some day.

Right now, my company is a tiny star in the oligopolistic slow-moving galaxy of the US healthcare system. We grew 10x in 2008-2009, and grew 10x again in 2010-2011. We're still gathering steam, but we (and healthcare companies like us) are crafting the building blocks that will one day grow into the solution to this big hairy problem.

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