Some bad surprise with plugin hybrid too. Many hybrid use the gas engine for heating the car, they don't have electric heater. My Santa Fe PHEV will never use the battery under 15C because the gas engine need to always run to stay warm. You can drive hour and come back with a full battery.
One cassette version of the Dead Kennedys e.p. In God We Trust Inc. had a blank side, printed with the message "Home taping is killing record industry profits! We left this side blank so you can help."
Worst than starting at 0 or 1 is two give the option. In old Visual Basic the "Option Base" statement change the indice for a whole module. I had to debug code program with a mix use of code with indice starting at 0 and 1.
If my microwave oven burn my pop corn, I don't sue the microwave oven. The product (robot) is not what seller tell you : you sue the seller. The product (robot) has a defect : you sue the maker.