tyrelb

Alternatives: http://www.activecampaign.com/help-desk-software/

http://www.kayako.com/

http://webhelpdesk.com/

http://www.atlassian.com/software/jira/default.jsp

http://tenderapp.com/

http://www.cerberusweb.com/

http://www.thevisionworld.com/

http://www.autotask.com/software/service_desk.htm

Ha! Sorry, you can't. You need to be a referrer from Google (http://www.google.com/search?sourceid=chrome&ie=UTF-8...)

Go to: http://www.ft.com/cms/s/0/c51fbbce-3908-11df-8970-00144feabd... for site with no registration requirements.

Does anyone know what the cost for this service is - say for approximately 300 words, 600 words, and so on?

(rough idea)

Love this!

Correct - losses during the startup period are good so as long as the revenue potential down the line is there.

At startup has these characteristics (only):

1. Is a business that makes money. 2. See point 1. above

Everything else is considered either art (as in artist) or hobby.

Examples of non-startups:

1. A iPhone developer with 1 app, no revenue 2. A web development shop with no customers - or no significant growth potential (that's a hobby). Especially if you work for someone else. 3. You make no money - this is a "non-profit organization" or "charity" - or a "research institute". You often have to do other jobs on the side to eat, live.

Example of a startup:

37 signals build software for internal purposes (eg: Basecamp). This would initially lead you to believe this is a not a startup, but then the started charging for it on a mass level, providing good for other people, etc. This is a startup. Once you mature the revenue, you are no longer a startup.

Great interview!

I wouldn't refer to it a rejection letter, rather understand that they just aren't investing in your company/team at this time.

Maybe do a "Ask HN: How can I improve my team, business model, etc." and we can all crowd-source improve your idea so that another angel group would be interested in investing.

I'm in the process of setting up Beanstream - seem like nice guys out there! And they give test accounts, etc. Very friendly. When you call the 1800 number, someone answers the phone!

You should know at minimum the current value of the shares (i.e. last funding round price) and the number of shares + options outstanding.

Options are also horrible - unless you have some agreement which allows you to exercise them upon a liquidity event (i.e. buy-out, IPO). Get shares vs. options when given a chance.

I think there's more that goes along with setting up a company - like procuring customers, relationships, and so on. On your to do list at the bottom, I'd pass on benefits planning, credit cards, tax planning and accounting before really starting to build out your business.

Hrm. I really don't know! Perhaps it's best to maybe call in to the department who runs the campus web site and even just petition for them to hire you to do the development? Maybe you could get in - prove the app works - sell some advertising for the local campus businesses, then roll-out / license on your own to other campuses?

What is the app?

checked it out: but serving difference markets. hitbio is a google search (Basically tells you type your name).

praux-whever is about sharing resumes, critiquing, etc.

privacy issue - i wouldn't want anyone knowing all my personal details. especially to the public.

maybe a hide / block feature. but then this would just become another .docx/.pdf resume site.

i like the idea of being able to share/critique. sometimes people are lost for words in their own resume and need help. eg: using action words when describing their role.

good work! keep it up!

agreed. took me a while to figure out how to pronounce it, then figure out what it meant...

Neat idea - how do you organize the payment of those tickets?

True. Blippy is probably just another part of a larger equation:

Blippy + ??? = Profit!

I remember when Apple brought out the Macbook Air - and it sounded like a huge partnership between Apple and Intel. What is the relationship going forward?

Not exactly sure - but you could have datasets of key words and if those words match then you choose the search engine. And maybe there's some learning over time...

in other words, your search aggregator should auto-detect the context which the user is searching, then use the best platform to perform that search.

Rather than just another search tool, why not add some basic "AI" into the mix:

eg: searching "restaurant near Vancouver, BC" would use Yelp, "Facebook" would use google, and so on.

Was there any follow-up to how TC was hacked?

Using NoScript, do you block ALL .js files, or just selected ones?

Doesn't NoScript / using no .js break many web 2.0 ajax sites?

Leak the expenses, then we'll talk.

Andrew's really taking off with Mixergy! On his page - right-hand side, there's a listing of all the archived shows.