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youseff

63 karma · joined February 14, 2020

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youseff··on Show HN: Sell.app – A simple way to sell digital goods
We do indeed support dynamic goods via a pre-defined URL, though the docs still need to be written on this. Give me a little and it'll be up.

And yeah that's what my intuition is telling me as well, people really underestimate the amount trades that are done in gaming/niche communities. Already reached out to the admin of Sythe to inquire about advertising ;)

youseff··on Show HN: Sell.app – A simple way to sell digital goods
We give the customers a heads up to contact the seller when they get blocked, so it'll be as easy as telling them that they need to disable their VPN/proxy in order to make the purchase.

Although, it'd make more sense if we tell them that and save you the time to reply to a few customer support tickets. Will add it to our roadmap :)

youseff··on Show HN: Sell.app – A simple way to sell digital goods
Thank you! If you have any feedback on how we can improve, I'd love to hear it :)
youseff··on Show HN: Sell.app – A simple way to sell digital goods
Hey there, yes that would be OK from our side, though we don't act as an escrow or custody funds.

Given the above, you'll definitely want to keep in mind the high chargeback rates for in-game goods/currencies and put (additional) appropriate measures in place to negate those.

youseff··on Show HN: Sell.app – A simple way to sell digital goods
We do indeed have 'additional info' planned.

When that's implemented, the customer will be able to enter any kind of detail you'd like them to (like their username, MAC address, or something else) and we'd pass that info on to you when they successfully check out.

With that, you can then automatically perform actions and deliver the digital product/file.

youseff··on Show HN: Sell.app – A simple way to sell digital goods
Those stats will need to be changed as they are from the 'old' project on which SellApp was based/rebuilt (toffee.com), but they are indeed correct. That platform didn't convert particularly well, heh.

For a view of current stats - updated daily: https://sell.app/stats

youseff··on Show HN: Sell.app – A simple way to sell digital goods
Agreed, the pricing page was rushed a little, so the "platform fees" placeholder isn't relevant at this point in time.

We will indeed introduce fees at a later date (in ~6 months or so), so I'll definitely be incorporating your suggestion. Thanks for that :)

youseff··on Show HN: Sell.app – A simple way to sell digital goods
I'm still on the fence whether to apply or not.
youseff··on Show HN: Sell.app – A simple way to sell digital goods
That's a great question!

What we currently do on SellApp, is block purchases coming from VPN's/proxies (via MaxMind) which'll help reduce the rate of fraudulent purchases.

However, that by itself is probably not going to be enough to keep a low chargeback rate for all our sellers, so we are also planning on creating a fraud detection system that factors in a number of aspects in order to keep malicious customers at bay.

For refunds, customers can open a ticket with a seller to request a refund. We also give sellers the ability to set a 'refund timer' and terms of a refund during the product creation process, so that in case something does go wrong, they have that to refer back to.

Lots of room for improvement on both aspects though!

youseff··on Show HN: Sell.app – A simple way to sell digital goods
Hey there, I do indeed have an example storefront which you can view here: https://admin.sell.app/

You are right in saying that we are taking on Gumroad. IIRC, most of Gumroad's traction has been organic/word-of-mouth, with little/no money spent on paid advertising.

We're still figuring out the best way to acquire users at scale by experimenting with both conventional (Reddit/Twitter ads) and unconventional (Discord channel/niche forum advertising) methods.

PS: Great suggestion! I'll be setting up & linking an example storefront on the homepage shortly.

youseff··on Show HN: Sell.app – A simple way to sell digital goods
You can indeed. Anything that can be delivered digitally, can be sold on SellApp.
youseff··on Show HN: Sell.app – A simple way to sell digital goods
Hey there, there is indeed an example store which you can view here: https://admin.sell.app/

Not too familiar with SnipCart, but looking at what they offer (& correct me if I'm wrong here) it's a little more technical than SellApp.

SnipCart lets you upload a product to their platform, but then they return HTML/JS which you have to add to your own site. That means you have to purchase your own domain and hosting, then enter the relevant code to your server, plus take care of the site's design and whatnot.

SellApp has a different approach. As soon as you sign up, you can create your own storefront by specifying the subdomain you'd like (such as admin.sell.app) and you're good to go. Any product created in the dashboard, will then be visible & purchaseable on your storefront. No code/configuration required.

youseff··on Show HN: Sell.app – A simple way to sell digital goods
Subscriptions are indeed planned.

Our roadmap currently looks something like this: API -> subscriptions -> product embeds -> basket system (so a customer can purchase multiple digital items from the same store)

youseff··on Show HN: Sell.app – A simple way to sell digital goods
Great question! We see a digital product as anything that can be delivered online.

This is generally subdivided into 4 different types:

1. A file which you can download, for example an eBook.

2. A text-based product, such as a game key or license code.

3. An online service, like creating a logo for someone.

4. A dynamic delivery which lets you programmatically perform certain actions once a payment is successfully processed. A good example is automatically upgrading someone's account on your forum (or Discord channel)

youseff··on Show HN: Sell.app – A simple way to sell digital goods
Hey HN!

We recently launched SellApp and wanted to share it with the HN community.

SellApp is a simple way to sell digital products online. A digital goods seller can spin up a storefront in less than a minute and start selling instantly, while we automatically take care of all the difficult parts — delivery, checkout, payment methods, security, and more.

We built SellApp with a small (remote) team of 3, in a little less than 4 months from start to finish (happy to elaborate more on how)

What makes SellApp different from competitors:

1. Simplicity; Unlike competitors whose interfaces overwhelm first-time seller of digital products, we decided to keep our interface as minimal/simple as possible.

2. Payments; where other storefronts tend to custody funds and pay sellers out after 7-14 days, we enable sellers to receive earnings instantly.

3. Pricing: Alternatives either charge a high monthly recurring subscription to start, or take anywhere between 8% to 25%+ in commission per sale. It's completely free to start selling on SellApp, with no fees being taken (though we'll introduce a 3% fee per sale in a couple months)

Happy to answer any questions and go more in-depth on the technical side of things.

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