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"In June 2013, VA’s former chief information officer held a chat forum on the platform, “giving the false impression that VA approved the use of Yammer.com,” IG officials said. In fact, VA officials have not approved use of Yammer for any department work, despite the large number of employees on the site."

Sounds more like it wasn't made clear what was or wasn't an okay internal communication tool, which points to a lack of training and IT management.

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I need to warn you and others against the belief that employee training is going to solve any problems at the VA: They have consistently, constantly used this "we will train employees not to shred unprocessed veteran packets" and "we will train employees not to delete doctor appointments to make our schedule look good"... Clearly this "training" is not working at all. Something much more drastic needs to happen. Flush all employees. Flush all management. Something. Anything.

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