> I think it's reasonable from a business perspective to realize your resources don't work 100% for you 100% of the time.

I also recommend barring the use of the word "resource" when you specifically mean "person". Capex, opex, machines, buildings, presses, are all resources. Allowing your leaders to talk about people as being "resources" biases them to think in a certain way (or at least risks that).

It is unfortunate that in the phrase "human resources", "human" is an adjective... ;)