Thanks for the feedback. Some companies are not as "lucyphone-friendly" as others. We are working on this as we get the word out. Your tweets on twitter can help us spread the word and make these companies more aware.

Why this problem has not been solved before is a mystery to us. It is a HUGE customer frustration. Some companies are using an internal solution called VirtualHold - Southwest, T-mobile, and other utility companies -- but Lucyphone solves the problem without any internal integration.