It's also quite hard to file a bug. I did just that the other day, didn't want to make an account tried to use my github account, failed at that eventually did make an account. It's a pretty annoying bar to have to create an account with some system just to report a bug (which one should be able to do even anonymously). I understand you're trying your very best and work extremely hard but these little details all taken together add up to a fragmented and inconsistent picture which is something I really find a pity because Mozilla is an absolutely excellent product from a group of extremely capable people.