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Sadly, while question-asking is encouraged, question-answering is not. I can't count how many times I've asked something--to the group as a whole or to an individual--and it's just been ignored.

Do you find the "sink or swim" the best technique, or just the way it's done?

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Does everyone have someone they know they can go to for questions? I've had times where asking a question to a group, it could be ignored (everyone assumes someone else will take care of it). But if you can have a one-on-one with someone, I haven't had those instances ignored.

That's just how it's been done. I do think, though, the best way to learn a system is to work on internal, non-critical projects.

We're a small team, but just today I was in the middle of a Slack chat with someone and told him I was lost, but never got a response.

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