The presence of justice and the absence of tension are not the same thing. I think a lot of people have lived a large part of their lives completely insulated from the tension that has existed in society over social justice issues for centuries. Now that you can go on Twitter and find out exactly how and why everyone is mad, it looks like comity and mutual respect has evaporated. But really what has happened is that the absence of tension engendered by the undemocratic dissemination of information in the pre-Internet age has been revealed to be a lie: people have been angry for a while
and they're angry for reasons. Shocking.
Asking someone to shut up is much easier than assuming they're acting in good faith and have reasonable motivations that you can't perceive, because, you know, it's the Internet and nothing is more ridiculous than a person looking at the Internet and nodding condescendingly while explaining the exact nature of all these human beings they disagree with.
If from the get-go you assume people are acting in bad faith and you demand that they admit that this is the case before you even consider them as reasonable people, you are asking for full surrender instead of treating them as equals.