I expect the salesperson to be able to understand my situation, what I'm looking for, and tell me all my available options, and the benefits/drawbacks of each.
If so, it sounds like insurance salespeople are similar to tax or financial advisors, and regulation forces them to read through and familiarize themselves with all of the options. Fair enough. Just wish the system itself was revamped, pricing schemes simplified, and information made more accessible, to make even this unnecessary.